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Key skills for this role
About the Role
Responsible for project oversight, client relationship management, compliance with best practices, and staff training in animal care operations.
Key Skills for This Role
Full Job Posting
Project Development And Oversight
- Promote the mission of Worldwide Zoo Consultants as directed by the Managing Director.
- Participate and contribute towards the design, development and operations of new zoological projects through design workshops and day-to-day animal husbandry and operational oversight.
- Conduct a project site inspection to ensure that the projects are being carried out in line with the WZC s agreed Scope of Services, deliverables and schedule as per the agreement.
- Participate in meetings, workshops and travel (locally and internationally) as required by the projects department. Record minutes of the meeting and follow up on the action items recorded.
- Display extreme ownership of the projects the Managing Director assigned to you to ensure complete execution and handover.
Client Relationship Management
- Build strong relationships with all clients by providing world-class customer service to all clients.
- Must have a strong sense of anticipation for the client s needs and be able to set and deliver the project according to the client s expectations.
- Must be a meticulous planner and organizer.
- Must have extreme attention to detail and a passion to drive change for the better.
Compliance And Best Practices
- Develop SOPs, protocols and procedures per EAZA, AZA, and WAZA guidelines. Always consider best practices and animal welfare ethics as a culture in all you do.
- Conduct a project site inspection to ensure that the projects are being carried out in line with the WZC s agreed Scope of Services, deliverables and schedule as per the agreement.
- Participate in meetings, workshops and travel (locally and internationally) as required by the projects department. Record minutes of the meeting and follow up on the action items recorded.
- Monitor the health of the animals and ensure all animals under the Company s care are trained for husbandry, show, and interactive behaviours
- Assist with the development and provide on-site assistance of new facilities and projects, both internally and externally, with other companies; this will include but not be limited to zoological parks, aquariums and other animal facilities.
Leadership And Staff Training
- Staff training individually and in groups, using WZC s training manual or modules.
- Assist in developing and implementing operational procedures to ensure human and animal safety.
- Maintain animal record logs relating to the behavioural and medical conditions of the animals, as well as record all conditioning.
- Develop improved feeding, housing, sanitation, parasite, and disease control practices.
Departmental Collaboration
- Oversee scheduling and tracking of Animal Care Department time and assignments, order animal food, equipment, and products for use by animal care staff.
- Work closely with the Managing Director to ensure the exhibits and animals inhabiting them are healthy.
- Work closely with the Veterinary Team to develop and employ sound medical programs for animal collection, including diet formulation, preventative medicine, testing, quarantine, and healthcare.
- Work closely with the Managing Director to develop and maintain marketing videos, brochures and social media portfolios for the Company.
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