Document Controller
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Key skills for this role
About the Role
IIQAF Group seeks a detail-oriented Document Controller to manage insurance records, policy files, and contracts in Dubai. The role requires experience in document control, records management, and compliance.
Key Skills for This Role
Responsibilities
- Manage receipt, registration, classification, storage, retrieval, and distribution of company documents
- Maintain insurance policy files, claims documentation, contracts, underwriting records, and confidential business documents
- Ensure documents are accurately filed, indexed, version controlled, and archived
- Monitor document revisions and maintain version control in accordance with company procedures
- Process incoming and outgoing documents while maintaining complete audit trails
- Maintain electronic and physical filing systems for efficient document retrieval
- Coordinate with underwriting, claims, finance, legal, compliance, and operations teams regarding documentation requirements
- Verify document accuracy, completeness, and compliance before submission or distribution
- Maintain document confidentiality and ensure secure handling of sensitive information
- Generate document control reports and maintain document tracking logs
- Support internal and external audits by providing required documentation promptly
- Ensure compliance with document retention policies and regulatory standards
Requirements
- Bachelor's degree or diploma in Business Administration, Information Management, Records Management, Office Administration, or related field
- Previous experience as Document Controller, Document Control Officer, Records Administrator, or similar role
- Experience in insurance, banking, financial services, legal, healthcare, or corporate sectors highly desirable
- Strong knowledge of document control procedures, DMS, records management, and version control
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and document management software
- Excellent organizational, analytical, and time management skills
- Strong attention to detail with high level of accuracy
- Excellent written and verbal communication skills in English
- Ability to handle confidential information with professionalism and integrity
- Ability to work independently and manage multiple priorities in a fast paced environment
Full Job Posting
Job Summary
- IIQAF Group is seeking a highly organized and detail oriented Document Controller to join our insurance operations team in Dubai.
- The successful candidate will be responsible for managing, organizing, maintaining, and controlling company documents, insurance records, policy files, contracts, claims documentation, and confidential records.
- This role is ideal for candidates with experience in document control, records management, DMS, insurance administration, policy administration, compliance, document coordination, and administrative support.
Key Responsibilities
- Manage the receipt, registration, classification, storage, retrieval, and distribution of company documents.
- Maintain insurance policy files, claims documentation, contracts, underwriting records, and confidential business documents.
- Ensure all documents are accurately filed, indexed, version controlled, and archived.
- Monitor document revisions and maintain document version control in accordance with company procedures.
- Process incoming and outgoing documents while maintaining complete audit trails.
- Maintain electronic and physical filing systems for efficient document retrieval.
- Coordinate with underwriting, claims, finance, legal, compliance, and operations teams regarding documentation requirements.
- Verify document accuracy, completeness, and compliance before submission or distribution.
- Maintain document confidentiality and ensure secure handling of sensitive information.
- Generate document control reports and maintain document tracking logs.
- Support internal and external audits by providing required documentation promptly.
- Ensure compliance with document retention policies and regulatory standards.
Required Qualifications
- Bachelor's degree or diploma in Business Administration, Information Management, Records Management, Office Administration, or a related field.
- Previous experience as a Document Controller, Document Control Officer, Records Administrator, Records Management Officer, Administrative Coordinator, Office Administrator, Document Management Specialist, or Documentation Executive is preferred.
- Experience in the insurance, banking, financial services, legal, healthcare, or corporate sectors is highly desirable.
- Strong knowledge of document control procedures, document management systems (DMS), records management, and version control.
- Experience using Microsoft Office Suite, including Excel, Word, Outlook, and document management software.
- Excellent organizational, analytical, and time management skills.
- Strong attention to detail with a high level of accuracy.
- Excellent written and verbal communication skills in English.
- Ability to handle confidential information with professionalism and integrity.
- Ability to work independently and manage multiple priorities in a fast paced environment.
Required Skills
- Document Control
- Records Management
- Document Management System (DMS)
- Document Management
- Document Filing
- Version Control
- Records Administration
- Microsoft Word
- Microsoft Outlook
- Report Preparation
- Document Archiving
- Audit Support
Benefits
- Medical insurance
- Paid annual leave
- UAE employment visa
- End of service benefits as per UAE Labour Law
- Performance based incentives
- Professional training and development
- Career advancement opportunities
- Supportive and collaborative work environment
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