District Manager

Act as a role model, provide leadership and direction Work with management team to ensure clear understanding of team mission and goals Work with management team to help identify skills that are needed for projects or work activities and match skill requirements with available talent Proactive management and provide direction to the FCM team Assist in recruiting by interviewing and hiring for vacant positions Conduct Performance Reviews and Professional Development for the FCM team Training and Mentoring Manage, train and motivate FCM team Assist in training and developing FCM team Spends a significant proportion of time in the field with the remote team Develops succession plans for key team members Recruits, trains and develops high achievers Provides leadership to FCM team and participates as facilitator for learning programs Program Management Provide strategic guidance to the FCM team to optimize customer program experience Proactive facilitation and management of activities and milestones Ensure effective execution of best in class holistic services Monitor activities (KPIs) to ensure superior customer experience and ensure compliance with Program's operating procedures Utilize systems (CRM, Reports) to monitor, train and coach FCM team Works closely with management team to promote synergy and identify efficiencies Works closely with management team, client’s Point of Contact and other relevant internal and external stakeholders for strategic alignment Financial Accountability Approve purchases, contracting, expenses, mileage and other budget related expenses Customer interaction Act as program champion with influential stakeholders Obtain feedback and input on program enhancements Be a key strategic partner for the client Sales Team Technical Skills and Expertise Stay abreast of industry trends and important pending legislation impacting business Identify and collaborate with internal and external resources and experts

MS experience preferred

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

General knowledge of reimbursement and patient assistance programs and database elements and functionality as well as operational policies and processes an asse t; Nursing background is an asset but not a requirement . University science/healthcare degree, or equivalent combination of experience and education; Minimum of 7 years experience in people and client management, clinical or biotechnology program management or related field, within healthcare MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS: Fluently Bilingual in English and French (written and spoken) an asset; Background in healthcare settings is an asset ; Solid understanding of the business principles of the pharmaceutical industry; Ability to understand and apply medical and/or business knowledge to all aspects of the role, but in particular to provincial and private payer markets, complying with professional and ethical standards of practice; Strong people management skills; Proven track record in leadership and management of a field based team; Able to leverage internal and external relationships and opportunities to help promote team productivity; Strong interpersonal skills. Able to communicate effectively with all levels and with internal and external stakeholders; Ability to manage multiple priorities and respond to constantly changing situations; Effective problem solving and analytical skills. Must be able to able to bring forward opportunities and recommendations to improve effectiveness and productivity, according to set objectives ; Excellent client management experience; Proven track record if organizational abilities; Strong knowledge of computers and systems; Excellent knowledge of Microsoft Office; Hold and maintain a valid, non-expired, unrestricted driver’s license

Nursing background is an asset but not a requirement .

University science/healthcare degree, or equivalent combination of experience and education;

Minimum of 7 years experience in people and client management, clinical or biotechnology program management or related field, within healthcare

Fluently Bilingual in English and French (written and spoken) an asset;

Background in healthcare settings is an asset ;

Solid understanding of the business principles of the pharmaceutical industry;

Ability to understand and apply medical and/or business knowledge to all aspects of the role, but in particular to provincial and private payer markets, complying with professional and ethical standards of practice;

Strong people management skills;

Proven track record in leadership and management of a field based team;

Able to leverage internal and external relationships and opportunities to help promote team productivity;

Strong interpersonal skills. Able to communicate effectively with all levels and with internal and external stakeholders;

Ability to manage multiple priorities and respond to constantly changing situations;

Effective problem solving and analytical skills. Must be able to able to bring forward opportunities and recommendations to improve effectiveness and productivity, according to set objectives ;

Excellent client management experience;

Proven track record if organizational abilities;

Strong knowledge of computers and systems;

Excellent knowledge of Microsoft Office;

Hold and maintain a valid, non-expired, unrestricted driver’s license