Dispatcher / Operations Coordinator
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About the Role
We are looking for a highly organized and proactive Dispatcher (Tagalog Speaking) to coordinate daily operations, manage orders, and ensure smooth communication between teams, drivers, and customers.
Key Skills for This Role
Full Job Posting
Overview
We are looking for a highly organized and proactive **Dispatcher** (Tagalog Speaking) to coordinate daily operations, manage orders, and ensure smooth communication between teams, drivers, and customers.
The ideal candidate should be detail-oriented, quick at problem-solving, and comfortable working in a fast-paced environment.
Key Responsibilities
- Assign and dispatch orders to drivers / delivery team efficiently
- Monitor order status and ensure timely delivery
- Communicate with drivers, warehouse staff, and customer support
- Track shipments and update system records
- Handle delays, issues, or customer complaints proactively
- Optimize routes to improve efficiency and reduce costs
- Maintain logs, reports, and operational data
Requirements
- Proven experience as a Dispatcher / Logistics Coordinator *(1–3 years preferred)*
- Strong communication skills (English & Tagalog Required)
- Good knowledge of UAE roads and locations
- Ability to multitask and work under pressure
- Familiarity with logistics software / order management systems
- Basic computer skills (Excel, CRM tools)
Preferred Skills (Bonus)
- Experience in eCommerce or last-mile delivery
- Knowledge of route optimization tools
- Experience handling high order volume (50+ daily)
Job Type: Full-time
Pay: AED3,500.00 - AED4,000.00 per month
Language
- Tagalog (Required)
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