Discharge Coordinator (12-Month Contract)
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Key skills for this role
About the Role
FCT seeks a Discharge Coordinator to process discharge requests for multiple provinces using various platforms. You will prepare and register documents, respond to customer inquiries, and resolve file deficiencies.
Key Skills for This Role
Responsibilities
- Carry out the administration of department programs and services, including document preparation, document registration and response to customer inquiries within established timeframes
- Read and understand search of title from multiple provinces
- Resolution of file deficiencies or customer service issues while adhering to risk management policies
- Action internal reporting within established deadlines
- Accountable to maintain current knowledge on all corporate and lender policies and procedures
Requirements
- Law Clerk, Real Estate or Mortgage experience is required (1 3 Years Related Experience)
- Excellent communication, organization and time management skills
- Detail oriented and proven ability to multi task in a fast paced environment
- Team player who can work with minimal supervision
- Strong customer service skills with a focus on building relationships
Full Job Posting
Job Summary
- Process request for Discharges in multiple Provinces using various FCT and web based platforms within the established SLA.
- Review, interpret and ensure Discharge is completed correctly and registered as per Provincial Requirements.
- Respond to communications via multiple mediums in compliance with corporate policies and procedures.
Here’s How You’ll Contribute
- Carry out the administration of department programs and services, including document preparation, document registration and response to customer inquiries.
- Read and understand search of title from multiple provinces.
- Resolution of file deficiencies or customer service issues while adhering to risk management policies.
- Action internal reporting within established deadlines.
- Accountable to maintain current knowledge on all corporate and lender policies and procedures.
Here’s What You’ll Bring
- Law Clerk, Real Estate or Mortgage experience is required (1 3 Years Related Experience).
- Excellent communication, organization and time management skills.
- Detail oriented and proven ability to multi task in a fast paced environment.
- Team player who can work with minimal supervision.
- Strong customer service skills with a focus on building relationships.
Total Direct Compensation
- 41,290 49,620 CAD.
Here’s What Sets Us Apart
- Comprehensive benefits including Employee and Family Assistance Program (EFAP) and Wellness Essentials.
- Group retirement savings plan with company match.
- Paid holidays and generous paid time off.
- Hybrid work arrangements.
- Paid volunteer opportunities and charitable donation matching.
- Employee recognition programs including referral incentives.
- Potential for performance based incentives.
- Opportunity to participate in stock purchase plan.
Company Summary
- FCT provides industry leading title insurance, default solutions and other real estate related products and services.
- FCT has been certified by the Great Place to Work® Institute as one of Canada’s best workplaces.
- FCT is an equal opportunity employer.
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