Director, Solution Consulting - MENA
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Key skills for this role
About the Role
Workday is seeking a Director of Solution Consulting for the MENA region to lead solution consulting operations, support revenue targets, and maintain high customer satisfaction. The role involves setting vision, planning, deal support, people management, and fostering solution excellence.
Key Skills for This Role
Responsibilities
- Set the organization vision and goals for the Solution Consulting team ensuring alignment with Sales, Marketing, Value Management, and other key functions.
- Contribute to GTM plan and develop a Solution Consulting plan aligned with budget and productivity objectives.
- Develop an organization focused on Solution Consulting best practices around business value based selling and innovations.
- Personally invest in key opportunities and contribute to strategy and execution.
- Proactively manage resources and costs to maximize quality of support and win rate.
- Be a role model in people management: develop trust and motivation of Solution Consulting team.
- Foster an environment of collaboration and development specific to solution and industry knowledge.
- Ensure Solution Consulting active participation in execution of DM planning and activities.
Requirements
- 10+ years in Solution Consulting
- 5+ years of Solution Consulting / sales management experience
- Experience in people management, performance management, sales and Solution Consulting processes
- Experience within business applications marketplace, preferably ERP, Financials or HCM related
- Demonstrable results in leading teams within team based sales environments
- High level of accountability in a high growth environment
- Proven as an innovative thinker, self starter, fast learner, and agent of change
Full Job Posting
About the Team
- The primary objective of the Solution Consulting Director MENA is to manage the Solution Consulting operations and teams to support Workday revenue targets achievement, as well as maintaining a high customer satisfaction level and strong motivation of employees.
- As a key member of the senior leadership team, the Solution Consulting Director personally contributes to achieving Workday main missions and objectives, such as deal support, demand management, yearly planning, Solution Consulting enablement, etc.
- The Solution Consulting Director personally ensures the 'One Team' objectives, establishing a strong collaboration and partnership attitude from the Solution Consulting team with the Sales organisation as well as other local and EMEA teams.
Key Areas of Responsibility
- Vision and goal setting: Set the organization vision and goals for the Solution Consulting team ensuring alignment with Sales, Marketing, Value Management, and other key functions.
- Planning: Contributes to GTM plan and develops a Solution Consulting plan (resources, skills, processes, etc) aligned with budget and productivity objectives.
- Deal support: Develop an organization focused on Solution Consulting best practices around business value based selling and innovations; customer understanding; simplified and relevant demonstration capabilities; themes, messaging and storytelling; develop strong deal leadership through deal managem
- Profitable revenue growth: Continually drive proactive management of resources and costs to maximize quality of support and win rate while minimizing investment in opportunities.
- People Management: Be a role model in people management: develop trust and motivation of Solution Consulting team; ensure fair treatment of employees and continuous fact based performance feedback is provided.
- Solution and industry excellence: Foster an environment of collaboration and development specific to solution and industry knowledge within.
- Demand Management: Ensure Solution Consulting active participation in the execution of DM planning and activities to increase quality pipeline generation and maturation.
Experience and Requirements
- 10+ years in Solution Consulting.
- 5+ years of Solution Consulting / sales management experience.
- Leadership, drive for results and 'can do' attitude.
- Experience in people management, performance management, sales and Solution Consulting processes, complex sales management and innovation selling, building and motivating high performing teams.
- Experience within the business applications marketplace, preferably ERP, Financials or HCM related.
- Demonstrable results in leading teams within team based sales environments.
- High level of accountability in a high growth environment.
- Proven as an innovative thinker, self starter, fast learner, and agent of change.
Our Approach to Flexible Work
- With Flex Work, we’re combining the best of both worlds: in person time and remote.
- Spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role).
- Those in our remote 'home office' roles also have the opportunity to come together in our offices for important moments that matter.
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