Director, Sales

Knowledge and Skills:

• 5+ years in senior sales leadership roles in B2B SaaS organizations, with a proven ability to drive team performance across mid-market and enterprise segments.
• Demonstrated success as both an individual contributor and sales leader, with a strong foundation in enterprise deal cycles and strategic selling.
• Experience building and scaling Corporate or Enterprise sales teams, including talent acquisition, development, and performance management.
• Deep knowledge of complex B2B sales processes, stakeholder management, and value-based selling frameworks.
• Proficient with CRM and sales enablement platforms such as Salesforce, Gong, ZoomInfo, and SalesNavigator; adept at leveraging data to drive decision-making.
• Strong cross-functional leadership and communication skills with a history of collaboration across Product, Marketing, and Customer Success.
• Willingness to take calculated risks, with a demonstrated ability to learn from setbacks and iterate quickly for growth.
• Location : This role is based out of our Raleigh-Durham Headquarters. You will need to be on-site with your team during the week. No fully remote individuals will be considered.
• A few things you’ll want to know:
• What does ServiceTrade do?
• ServiceTrade is a best-in-class field service management platform that helps commercial fire protection and mechanical service contractors build efficient and growing businesses. With more than a decade of innovation and 1500 customers, ServiceTrade streamlines operations from the field to the office, boosts technician productivity, and enhances the end-customer experience.
• Ok, so why should I care about that?
• Our customers do essential work — often behind the scenes — and our software helps them do it better. They’re smart, hardworking people, and we take pride in helping them grow their businesses, earn more revenue, employ more skilled workers, and deliver greater value to their own customers. When you work at ServiceTrade, your impact extends beyond our walls, supporting communities and markets you might never have thought about — and making work that truly matters every day.
• What kind of working environment do you have?
• We’re a growing business focused on building with intention and operating with purpose. You’ll have meaningful responsibility and the trust to do your best work from the start. We encourage calculated risks and bold experimentation, while providing opportunities to learn, grow, and turn today’s lessons into tomorrow’s breakthroughs—all in service of big ambitions and real customer impact.
• Learn more about our culture and values on our About Us page.
• What kind of benefits do you offer?
• Medical through Cigna, PPO and HDHP options, including a Health Savings Account with company contributions Dental and Vision through Unum
• Flexible Spending Account and Dependant Care Account
• Company-paid Life insurance, STD and LTD
• Voluntary benefits including Supplemental Life Insurance, Critical Illness, Accident and Pet Insurance
• 401(k) with up to 3% employer match and NO vesting period
• Flexible PTO policy
• 10 company holidays
• Parental Leave
• Paid Time Off for Volunteering
• Employee Reimbursement Program to use for well-being, technology and/or professional development
• Want to know more?
• Go ahead and apply! Let’s get to know each other.
• #LI-Hybrid

ServiceTrade is not registered to hire in all 50 states. You must reside in one of the states listed to be considered.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.