People Business Partner

Lead Talent Review and calibration discussions and help leaders make thoughtful, consistent talent decisions.

Support promotion decisions and identify broader patterns in performance and talent data.

Partner with leaders on succession planning and retention risk.

Help turn Talent Review outcomes into development, performance, succession, and staffing actions.

Partner with leaders to identify development needs across their teams

Help translate performance, Talent Reviews, and succession insights into practical development actions

Support manager development programs and leadership learning initiatives

Facilitate or co-facilitate manager sessions, workshops, and team development conversations

Recommend development approaches that are practical, relevant to the business, and easy for managers to apply

Use engagement, performance, retention, and workforce data to help leaders understand what is happening in their organizations.

Identify patterns and questions worth exploring and bring recommendations when appropriate.

Use data as a starting point for discussion while incorporating business context before drawing conclusions.

Own assigned People programs and processes end to end, including execution, measurement, and improvement.

Look for opportunities to simplify and improve how work gets done.

Keep documentation current and ensure ownership is clear.

Use AI to improve preparation, synthesis, analysis, and documentation where appropriate.

Look for repeatable ways AI can make People workflows more efficient and effective.

Apply sound judgment to AI outputs and ensure employment decisions remain human-led.

ServiceTrade is a best-in-class field service management platform that helps commercial fire protection and mechanical service contractors build efficient and growing businesses. With more than a decade of innovation and 1500 customers, ServiceTrade streamlines operations from the field to the office, boosts technician productivity, and enhances the end-customer experience.

Our customers do essential work — often behind the scenes — and our software helps them do it better. They’re smart, hardworking people, and we take pride in helping them grow their businesses, earn more revenue, employ more skilled workers, and deliver greater value to their own customers. When you work at ServiceTrade, your impact extends beyond our walls, supporting communities and markets you might never have thought about — and making work that truly matters every day.

We’re a growing business focused on building with intention and operating with purpose. You’ll have meaningful responsibility and the trust to do your best work from the start. We encourage calculated risks and bold experimentation, while providing opportunities to learn, grow, and turn today’s lessons into tomorrow’s breakthroughs—all in service of big ambitions and real customer impact.

Learn more about our culture and values on our About Us page.

Go ahead and apply! Let’s get to know each other.

#LI-(Remote, Hybrid)

(AL, AR, AZ, CA, CO, CT, DE, FL, GA, IL, IN, KY, LA, MD, ME, MI, MN, MO, NC, NH, NJ, NY, OH, OR, PA, SC, TN, TX, UT, VA, VT, WA)

EEO Statement: ServiceTrade provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

To protect yourself against the increasing number of recruiting scams, please make sure that you are communicating with ServiceTrade. We communicate through our corporate website servicetrade.com , through corporate emails utilizing our domain name of @ servicetrade.com , and through servicetrade.greenhouse.io. Be vigilant when checking domains because imitators often make very small changes to trick the eye. Additionally, please know that ServiceTrade does not use text messaging or public messaging platforms, such as Telegram or Whatsapp, to make initial contact with candidates and ServiceTrade will never ask an employment candidate for financial information or for payment of any kind.