Director - Regulatory Affairs

There’s never been a more exciting time to join United Airlines. We’re on a path toward becoming the best airline in the history of aviation. Our shared purpose—Connecting People, Uniting the World—is about more than getting people from one place to another. As a global company operating in hundreds of locations around the world, with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly. We can only do that with a truly diverse and inclusive workforce. And we’re growing—in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled, from employee-run Business Resource Group communities to world-class benefits like parental leave, 401(k), and privileges like space-available travel. United is truly a one-of-a-kind place to work. Are you ready to travel the world?

At United, we take bold action, and our Global Government Affairs & Environmental team is the driving force behind our efforts to make change happen. By working closely with U.S., state and local, and foreign governments and coordinating grassroots advocacy efforts, the team represents United on regulatory, public policy and legislative issues, advocating every day for our airline, our employees and the millions of customers we serve around the globe.

Job Overview and Responsibilities

The Director – Regulatory Affairs will be responsible for developing and advocating positions before executive branch regulatory bodies and leaders to influence decisions of strategic importance to United’s business operations and enhance United’s reputation as a leading company. The scope of the role includes the U.S. Department of Homeland Security and related departments and agencies covering security, customer facilitation, technology issues including biometrics, cybersecurity, customs issues and trade policy, as well as other duties as assigned.

The Director will closely monitor federal political and regulatory activities within the area of responsibility and collaborate with relevant divisions and Government Affairs leadership to formulate and refine policy positions that benefit United, our employees and our customers. The Director will also engage regularly with and build trusted relationships with decision-makers and staff at key agencies across the federal government, as well as industry and association counterparts, developing effective advocacy strategies to drive positive short- and long-term outcomes for United.