Director, Product Management
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Key skills for this role
About the Role
Capital One Canada is seeking a Director of Product Management to lead product teams in re-imagining how people interact with money. The role requires defining product vision and strategy, driving measurable business impact, and leading cross-functional teams in a hybrid work environment.
Key Skills for This Role
Responsibilities
- Define the target customer experience and an environment where customer first thinking is part of the team’s DNA
- Define key success metrics and measurable outcomes that matter for your domain, focusing on key growth levers
- Prioritize work to achieve outcomes across multiple teams to maximize growth and impact
- Explore domain relevant technology to support discovery and apply learnings to push boundaries
- Foster an active partnership with technology and design partners to collectively define destination state
- Develop and evangelize a compelling product vision that aligns with broader business goals
- Define and execute a strategic direction for your portfolio of experiences and capabilities
- Nurture a culture of reverence for risk management and understanding of the regulatory landscape
- Be a dedicated people leader, responsible for performance, coaching, and career development of a team of Product Managers
- Lead cross functional teams through delivery of work against the roadmap
- Operate as a strategic connector across the enterprise, partnering with teams in Canada and the US
- Contribute to team culture and ongoing improvement of product management practices
Requirements
- At least 10+ years of Product Management experience
- At least 7+ years of people leadership experience, specifically leading Product Managers
- Experience creating and delivering customer centric, data driven product vision and strategy
- A track record of delivering quantifiable results with significant business and customer impacts
- Experience in financial services, payments, technology or operations (preferred)
- Bachelor’s Degree or above in Business, Finance, Engineering or related field (preferred)
Full Job Posting
About Capital One Canada
- For 30 years, Capital One has been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding.
- Product Management Directors are strategic thinkers and dedicated problem solvers who lead product teams to drive step changes in high value outcomes.
Your Responsibilities
- Human Centered: Define target customer experience and coach team to leverage understanding of end to end customer experience.
- Business Focused: Define key success metrics and measurable outcomes, prioritize work to achieve outcomes across multiple teams.
- Technology Driven: Explore domain relevant technology, foster partnership with technology and design partners.
- Integrated Problem Solving: Develop and evangelize compelling product vision, define and execute strategic direction, nurture culture of risk management.
- Transformational Leadership: Be a dedicated people leader, lead cross functional teams, operate as strategic connector, contribute to team culture, build and maintain strong relationships with stakeholders.
Basic Qualifications
- At least 10+ years of Product Management experience.
- At least 7+ years of people leadership experience, specifically leading Product Managers.
- Experience creating and delivering customer centric, data driven product vision and strategy.
- A track record of delivering quantifiable results with significant business and customer impacts.
Preferred Qualifications
- Experience in financial services, payments, technology or operations.
- Bachelor’s Degree or above in Business, Finance, Engineering or related field.
- Strategic and detail oriented, intellectually curious, communicator and influencer, biased toward action, passionate and customer focused, team player.
Working at Capital One
- Hybrid work environment, with 3 days in the office.
- One time Work From Home allowance.
- Full coverage for spouses, domestic partners, and dependents.
- Up to CAD 3000 in mental health coverage and up to CAD 5000 in tuition subsidies per year.
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