Director Operations SodexoLive
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Key skills for this role
About the Role
Sodexo seeks a Director of Operations for the Birmingham Jefferson Convention Complex to lead food and beverage operations. The role involves driving operational excellence, financial performance, and team engagement across multiple service areas.
Key Skills for This Role
Responsibilities
- Lead cross functional food and beverage teams to deliver seamless, high quality guest experiences
- Drive revenue growth and profitability through planning, cost management, and operational execution
- Partner with venue leadership to align daily operations with business needs and long term goals
- Champion a culture of accountability, collaboration, and continuous improvement
- Oversee hiring, training, and development to build engaged and high performing teams
- Ensure consistent adherence to health, safety, and food handling standards
- Manage financial performance including labor, inventory, and departmental budgets
Requirements
- Bachelor's degree in hospitality management, business administration, or related field, or equivalent experience
- 5 years of management experience
- Experience overseeing concessions, catering, and premium dining operations in a complex environment
- Expertise in financial management including budgeting, forecasting, and cost control
- Knowledge of food safety and alcohol service standards with relevant certifications
- Proficiency with Microsoft Office and operational systems such as POS, inventory, and scheduling tools
Full Job Posting
About The Job
- The Director of Operations partners with the General Manager to lead food and beverage operations at Birmingham Jefferson Convention Complex.
- This role shapes guest experience while driving operational excellence, financial performance, and team engagement.
Key Responsibilities
- Lead cross functional food and beverage teams to deliver seamless guest experiences.
- Drive revenue growth and profitability through planning and cost management.
- Partner with venue leadership to align operations with business goals.
- Champion a culture of accountability and continuous improvement.
- Oversee hiring, training, and development of teams.
- Ensure adherence to health, safety, and food handling standards.
- Manage financial performance including labor, inventory, and budgets.
What You’ll Bring
- Bachelor's degree in hospitality management, business administration, or equivalent experience.
- Experience overseeing concessions, catering, and premium dining.
- Expertise in financial management including budgeting and cost control.
- Knowledge of food safety and alcohol service standards.
- Proficiency with Microsoft Office and operational systems.
Pay Range
- $64,600 per year $83,600 per year.
What We Offer
- Medical, Dental, Vision Care and Wellness Programs.
- 401(k) Plan with Matching Contributions.
- Paid Time Off and Company Holidays.
- Career Growth Opportunities and Tuition Reimbursement.
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