Director of Sales
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Key skills for this role
About the Role
Rixos Gulf Hotel Doha seeks a Director of Sales to lead sales activities, manage key accounts, and drive revenue for the hotel. The role involves identifying prospective accounts, attending fairs, coordinating with hotel operations, and preparing reports and budgets.
Key Skills for This Role
Responsibilities
- Identifies prospective accounts and establishes goals for Key Accounts by analysing historical data and other statistical information.
- Attends fairs in order to represent the Hotel and/or region within a both according to the action plan within the Business Plan of the Hotel.
- Priority in sales activities are to be given to the domestic market for the local travel trade as well as for the corporate accounts.
- International market has to be worked on in close co ordination with the General Manager according to internal regulations.
- Reduces administrative work to achieve a minimum of 5 7 personal sales/courtesy calls per day as well as 10 telephone sales/courtesy calls per day.
- Ensures that all incoming correspondence (inquiries, requests, offers, confirmations, etc.) are attended to and replied in due time.
- Prepares and transmits the Call Reports on a weekly basis to the supervisor and/or the General Manager.
- Establishes a Monthly Report which includes the summary of the past activities, prospection and trends, and analyses competitor’s sales and promotion efforts.
- Targets to achieve key figures from key accounts / key markets through preparation and execution of proper action plan for his/her field of responsibility.
- Establishes and signs contracts with local In bound Operators/Travel Agents /Corporate considering the official Rate Policy.
- Conducts rate market surveys to advise management of actual market trends.
- Ensures all staff are thoroughly familiar with the Hotel’s emergency procedures.
Requirements
- Masters Degree in Hospitality or Diploma in Vocational Hospitality
- 8 to 10 years relevant experience
Full Job Posting
Company Description
- The iconic Rixos Gulf Hotel Doha offers a unique lifestyle experience with luxurious services and products, renowned Rixos warm hospitality, vibrant entertainment programs, and trendy, distinguished all inclusive food and beverage concepts.
- Featuring 378 beautifully appointed guest rooms, dream bedding, and a luxurious atmosphere, the hotel creates an exceptional destination for both guests and team members alike.
Job Description
- Prospective Accounts: Identifies prospective accounts and establishes goals for Key Accounts by analysing historical data and other statistical information and also by conducting accounts interviews and preparing customer action plans.
- Fairs (domestic/International): Attends fairs in order to represent the Hotel and/or region within a both according to the action plan within the Business Plan of the Hotel.
- Domestic Market: Priority in sales activities are to be given to this market, for the local travel trade as well as for the corporate accounts.
- International Market: Has to be worked on in close co ordination with the General Manager according to internal regulations.
- Rooms: Regarding the availability and the co ordination of rooms for high booking periods the final approval of availability is taken always by the Hotel operation’s management.
- Market Mix: Emphasis on right market mix to maintain the quality of the product and to minimize market dependence on long term.
- Co ordination: Regular meetings with the hotel operation (Rooms Division, Reservation and Food & Beverage) have to be held to exchange information and problem solving.
- Reduces administrative work to achieve a minimum of 5 7 personal sales/courtesy calls per day as well as 10 telephone sales/courtesy calls per day, without affecting promptness of flow of correspondence to accounts.
- Ensures that all incoming correspondence (inquiries, requests, offers, confirmations, etc.) are attended to and replied in due time.
- Reporting: Prepares and transmits the Call Reports on a weekly basis to the supervisor and/or the General Manager. Establishes a Monthly Report which includes the summary of the past activities, prospection and trends, and analyses competitor’s sales and promotion efforts, forecast for all sales act
- Business Plan / Budget: Targets to achieve key figures from key accounts / key markets through preparation and execution of proper action plan for his/her field of responsibility.
- Accounts Receivable: Is co responsible for the settlement of outstanding, respectively the follow up on a regular basis towards local Travel Trade to match credit policy in close co ordination with the Credit Manager / Rooms Division.
Qualifications
- Masters Degree in Hospitality or Diploma in Vocational Hospitality.
Additional Information
- 8 to 10 years relevant experience.
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