Director of Products & Strategic Transformation
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Key skills for this role
About the Role
DU seeks a Director of Products & Strategic Transformation to lead the product strategy and roadmap for du Pay. The role involves driving fintech innovation, managing product lifecycle, and collaborating with cross-functional teams.
Key Skills for This Role
Responsibilities
- Define and own the long term product strategy and roadmap for du Pay
- Anticipate market evolution, customer demand shifts, fintech trends, and competitive threats
- Identify new product opportunities and innovation areas aligned with du Pay’s strategic ambitions
- Lead the end to end lifecycle of product ideation, design, implementation, launch, and optimization
- Drive expansion into lending, investments, insurance, SME/SOHO financial solutions, embedded finance, and value added digital services
- Define product business cases, ROI models, and success metrics
- Work in partnership with Technology and Architecture teams to ensure execution excellence
- Lead customer centric product design and journey optimization
- Monitor customer behaviors, market trends, fintech innovation, and regulatory developments
- Collaborate closely with Commercial, Marketing, Finance, Risk, Compliance, Operations, and Technology teams
Requirements
- Minimum Bachelor degree in IT or any relevant field; MBA preferred
- 10–15+ years of experience in product leadership within fintech, digital banking, payments, or technology driven financial services
- Proven track record launching and scaling digital financial products
- Strong experience managing product roadmaps in fast growth environments
- Deep understanding of digital ecosystems, customer journeys, and fintech economics
- GCC/UAE experience strongly preferred
Full Job Posting
Key Accountabilities
- Define and own the long term product strategy and roadmap for du Pay
- Anticipate market evolution, customer demand shifts, fintech trends, and competitive threats
- Identify new product opportunities and innovation areas aligned with du Pay’s strategic ambitions
- Prioritize initiatives based on strategic value, customer impact, scalability, and financial return
Product Innovation & Roadmap Execution
- Lead the end to end lifecycle of product ideation, design, implementation, launch, and optimization
- Ensure timely and effective execution of product roadmap initiatives
- Drive expansion into lending, investments (including tokenized and digital assets) and savings, insurance, SME/SOHO financial solutions, embedded finance, and value added digital services
- Define product business cases, ROI models, and success metrics
Technology & Delivery Alignment
- Work in strict partnership with Technology and Architecture teams to ensure execution excellence
- Ensure product developments are commercially justified and aligned with business priorities
- Balance innovation ambitions with operational scalability and delivery feasibility
- Drive agile product governance and prioritization frameworks
- Ensure technology investments generate measurable business outcomes
Customer Experience & Market Intelligence
- Lead customer centric product design and journey optimization
- Monitor customer behaviors, market trends, fintech innovation, and regulatory developments
- Translate data insights into actionable product enhancements
- Benchmark du Pay against regional and global fintech leaders
Cross Functional Strategic Leadership
- Collaborate closely with Commercial, Marketing, Finance, Risk, Compliance, Operations, and Technology teams
- Support the CEO and Executive Committee in shaping long term growth strategy
- Build strong product management disciplines and innovation culture across the organization
Qualifications
- Minimum Bachelor degree in IT or any relevant field
- MBA preferred
Experience
- 10–15+ years of experience in product leadership within fintech, digital banking, payments, or technology driven financial services
- Proven track record launching and scaling digital financial products
- Strong experience managing product roadmaps in fast growth environments
- Deep understanding of digital ecosystems, customer journeys, and fintech economics
- GCC/UAE experience strongly preferred
Skills
- Strategic and innovation oriented mindset
- Strong product management and execution capability
- Ability to bridge commercial strategy and technology delivery
- Strong analytical and ROI driven decision making
- Excellent stakeholder management and communication skills
- Customer centric and data driven leadership style
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