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Director Of IT- Emirati

DICETEK LLC
Dubai, UAE
Director
3 days ago
Strategic PlanningDigital TransformationGovernment ServicesPerformance ManagementService DeliveryChange Management
Free

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Strategic PlanningDigital TransformationGovernment Services
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Key Responsibilities

  • Preparing strategic and operational plans for government services and service delivery channels within the ministry, in line with the UAE Government Services Strategy and federal policies supporting digital transformation, and implementing them after approval.
  • Managing the department's organizational units, monitoring their performance, and preparing reports to prevent duplication of objectives and tasks.
  • Preparing a proposed strategic and operational plan for the department, developing performance indicators, and working to achieve them.
  • Developing and improving services provided through various service channels to ensure a superior customer experience and enhance the quality, efficiency, and competitiveness of government services.
  • Strengthening relationships with external partners to establish strategic partnerships.
  • Developing and motivating internal partners, and managing change to ensure efficiency and effectiveness.
  • Leading, directing, reviewing, and approving work procedures, methods, performance indicators, and quality standards for management processes.
  • Monitoring, evaluating, and improving administrative processes such as planning, budgeting, reporting, and service delivery.
  • Developing internal plans to foster a culture of team building and continuous learning.

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