Director of Data Platforms & Intelligence

Data Platform Strategy & Architecture

Own the end-to-end data platform strategy aligned with product, engineering, and commercial goals

Architect scalable batch + streaming pipelines, real-time analytics, ML enablement, and multi-tenant access

Build on GCP (BigQuery / ClickHouse, Airflow, DBT, ML Ops)

Ensure resilience during extreme traffic spikes and major events

Data Reliability & Observability

Implement full data observability (freshness, anomalies, schema drift, SLAs/SLOs)

Treat data incidents with production-level severity

Deliver trusted, always-on data for real-time ops and BI

Business Intelligence & Decision Intelligence

Lead executive dashboards, KPI frameworks, forecasting, and operational metrics

Enable self-service analytics with governed semantic layers

Partner with Product, Marketing, Commercial, and Operations on proactive insights

Partner & Promoter Intelligence (Core 2026 Monetisation)

Design and own data-as-a-product roadmap

Build promoter dashboards covering live entry & capacity, forecasting, demand analysis, audience insights, market benchmarks, and queue & throughput intelligence

Work with Commercial on pricing, packaging, and go-to-market

AI Enablement & Predictive Intelligence

Build data foundations for AI and ML models

Support recommendation systems, conversational UX, forecasting, and anomaly detection

Operationalise models with monitoring and retraining

Governance, Security & Compliance

Define policies for data access, retention, and protection