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Director, Learning Solutions
McLean & Company
Remote, CAN
Full-time
Senior · 7+ years experience
Remote
Discovered Yesterday
Free
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Key Responsibilities
- Lead, coach, and develop a small team of managers/directors, and gig workers responsible for program delivery
- Provide guidance on complex people issues, including performance management, engagement, and team dynamics
- Foster a high-performance, accountable, and collaborative team culture.
- Co-Lead facilitator excellence and quality assurance practices, including shadowing and giving feedback
- Facilitate training offerings targeted mainly to leader and HR audiences using a variety of creative techniques aligned with adult learning principles.
- Deliver coaching using the proficiencies and competencies outlined by the ICF at PCC level with external clients as part of McLean & Company's leadership development coaching offering.
- Engage in effective coaching conversations with leadership clients, demonstrating active listening skills and asking powerful questions to guide leaders in finding their own solutions to aid their professional development.
- Manage each cohort assigned through meet and greets, tailoring, and being main point of contact for decision makers.
- Partner with our commercial teams to demonstrate “proof concept” for our products and services to potential clients, assess client needs, and scope requirements.
- Contribute to the maintenance of current offerings, including piloting and iterating program design where needed. Be the liaison between LS delivery and LS production for product updates.
- Collaborate with operations to develop and execute scheduling strategies across full-time, contract, and gig talent
Essential Skills/Education
- 7+ years of facilitation experience, preferably online facilitation using Teams platform
- 5+ years experience in HR in corporate environment
- Minimum 10 years of people leader experience in Human Resources
- Client focused, with a demonstrated ability to assess client needs
- ICF certification at minimum PCC level
- Collaborative, with superior listening, critical thinking, and quality assurance skills
- Strong organizational, project and time management skills, with a proven ability to switch quickly between high priority tasks
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