Director, Analytics & Insights

Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs. Job description This is a player-manager position within the Content Strategy team in Norstella Content Operations, reporting to the VP, Content Strategy. It combines hands-on strategic ownership with leadership of a small team of technical RWD specialists (two direct reports) who implement the RWD logic and analytical solutions. The role is UK based and remote. The Director sets the direction for RWD/RWE transformational programs and projects that address key business priorities, working in close collaboration with cross-functional business units (Technology, Product, Data Science, Services), and remains directly hands-on in the strategy, evidence logic and specification work that underpins them, focusing on: ● Data Optimisation - Drive AI-ready, quality RWE ● Data Utilisation - Maximise data utility and unlock opportunities to leverage Norstella RWD data across the business to drive value, including as the foundation for AI solutions and agentic workflows ● Thought Partnership - Spearhead data strategy, acting as the SME bridge between client value and Norstella data across both content products and AI-driven solutions ● Defensible RWE - own the logic and standards for how real-world evidence is defined, built and defended (cohort definitions, endpoint-based business rules, study design), ensuring outputs are clinically sound, withstand scientific and client scrutiny, and are fit to power both content products and AI solutions and agents