Client Services Executive

Qualifications:

• Strong preference for candidates with 2+ years relevant commercial experience managing client relationships - within pharmaceutical, biotech or contract research organizations - in a Customer Success, Sales, Training, or other client-facing roles.
• Demonstrated experience driving customer engagement and solving client problems.
• Experience working independently, as well as in a collaborative, cross-functional team environment.
• Excellent written, verbal and presentation skills. Ability to communicate complex concepts succinctly and effectively.
• Strong interpersonal skills.
• Ability to meet deadlines and promptly satisfy client needs and requests.
• Creative problem-solver who can leverage available resources and create new ones to satisfy customer needs.
• Salesforce knowledge is preferred.

Our Guiding Principles for success at Norstella:

Benefits:

• Health Insurance
• Provident Fund
• Reimbursement of Certification Expenses
• Gratuity
• 24x7 Health Desk