Dir-Sales (EBC)
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Key skills for this role
About the Role
Le Méridien Hotels & Resorts seeks a Director of Sales to lead segmented sales efforts for properties in the region. The role involves implementing sales strategy, achieving revenue goals, and building long-term customer relationships.
Key Skills for This Role
Responsibilities
- Lead segmented sales effort and implement sales strategy for properties within region
- Achieve personal booking goals and recommend booking goals for direct reports
- Develop and sustain aggressive solicitation program to increase business
- Analyze market information and implement strategy to achieve financial goals
- Build and manage relationships with key stakeholders, internal and external
- Interview and hire management and hourly employees
Requirements
- 2 year degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major with 4 years sales experience; OR 4 year bachelor's degree with 2 years sales experience
- Experience in sales and marketing or related professional area
Full Job Posting
Job Summary
- Functions as the leader of segmented sales effort and responsible for implementing segment sales strategy and achieving revenue goals for properties within region.
Candidate Profile Education and Experience
- 2 year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in sales and marketing or related professional area.
- OR 4 year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in sales and marketing or related professional area.
Core Work Activities Developing & Executing Sales Strategies
- Works with sales leaders to ensure understanding and implementation of sales strategy.
- Develops, implements and sustains aggressive solicitation program focused on increasing business.
- Works with management team to create and implement a sales plan addressing revenue, customers and the market.
- Assists with development and implementation of promotions.
Maximizing Revenue
- Provides positive and aggressive leadership to ensure maximum revenue potential.
- Recommends booking goals for sales team members.
Managing Sales Activities
- Monitors all day to day activities of direct reports.
- Participates in sales calls to acquire new business and/or close on business.
- Executes and supports operational aspects of business booked.
Analyzing & Reporting on Sales and Financial Data
- Analyzes market information using sales systems and implements strategy to achieve financial goals.
- Assists Revenue Management with completing accurate six period projections.
- Reviews sales and catering guest satisfaction results to identify areas of improvement.
Ensuring Exceptional Customer Service
- Displays leadership in guest hospitality and exemplifies customer service.
- Interacts with guests to obtain feedback on product quality and service levels.
- Meets with guests during pre and post convention meetings to obtain feedback.
- Empowers employees to provide excellent customer service.
- Ensures customer recognition program is in effect throughout Sales.
Building Successful Relationships
- Develops and manages relationships with key stakeholders.
- Works collaboratively with on and off property sales channels.
- Attends customer events, trade shows and sales missions.
Managing and Conducting Human Resource Activities
- Interviews and hires management and hourly employees.
- Develops and maintains departmental orientation program.
- Utilizes on the job training tools for employees.
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