Dir-Sales (EBC)
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Key skills for this role
About the Role
Le Méridien Hotels & Resorts seeks a Director of Sales (EBC) in Lusail, Qatar. The role leads segmented sales efforts, implements sales strategy, and achieves revenue goals for properties in the region.
Key Skills for This Role
Responsibilities
- Lead the segmented sales effort (group, transient, association, corporate) and implement segment sales strategy
- Achieve personal booking goals and recommend booking goals for direct reports
- Develop and maintain relationships with key stakeholders, internal and external
- Analyze market information using sales systems to achieve revenue goals
- Ensure exceptional customer service and guest satisfaction
- Interview and hire management and hourly employees
Requirements
- 2 year degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major with 4 years of sales experience; OR 4 year bachelor's degree in same fields with 2 years of sales experience
- Experience in sales and marketing or related professional area
Full Job Posting
Job Summary
- Job Number: 26085748
- Job Category: Sales & Marketing
- Location: Building No. 153 Street No. 347, Lusail, Qatar
- Schedule: Full Time
- Position Type: Management
Core Work Activities
- Works with sales leaders to ensure understanding and implementation of sales strategy
- Develops, implements and sustains aggressive solicitation program focused on increasing business
- Works with management team to create and implement a sales plan addressing revenue, customers and the market
- Assists with development and implementation of promotions
- Provides positive and aggressive leadership to ensure maximum revenue potential
- Recommends booking goals for sales team members
- Monitors all day to day activities of direct reports
- Participates in sales calls to acquire new business and/or close on business
- Executes and supports operational aspects of business booked
- Analyzes market information using sales systems and implements strategy to achieve financial goals
- Assists Revenue Management with completing accurate six period projections
- Reviews sales and catering guest satisfaction results to identify areas of improvement
Candidate Profile Education and Experience
- 2 year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in sales and marketing or related professional area
- OR 4 year bachelor's degree in same fields; 2 years experience in sales and marketing or related professional area
Skills and Abilities
- Leadership in guest hospitality and customer service
- Ability to interact with guests to obtain feedback
- Ability to empower employees to provide excellent customer service
- Ability to observe service behaviors and provide feedback
- Ability to incorporate guest satisfaction as a component of department meetings
- Ability to execute and support company's customer service standards
- Ability to understand customer needs and recommend appropriate features and services
- Ability to develop and manage relationships with key stakeholders
- Ability to work collaboratively with on and off property sales channels
- Ability to attend customer events, trade shows and sales missions
About Le Méridien
- Inspired by the era of glamorous travel, celebrating each culture with a European spirit
- Guests are curious and creative, appreciating cosmopolitan culture
- Part of Marriott International portfolio
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