Digital Product Manager

Reports to: Senior Manager, Group Product

Manager once Removed (MOR): Chief Customer Officer

Internal:

Technology Team (Architecture, Development, QA)

Product Design

Senior Business Stakeholders (Online Merchandising, Online Operations, Product Marketing, Loyalty, Retail)

Senior IT Stakeholders

Digital Analytics

External:

Potential outsourced IT vendors

Work Experience / Education / Certifications

5+ years in product management, preferably in ecommerce, retail, or a digital-first company

Competencies / Skills / Attributes

Hands-on experience with a modern commerce platform, such as Shopify, is a strong asset

Partnering closely with UX/design teams and working within a design system

Strong analytical skills; uses data to drive decisions (Google Analytics, SQL, A/B testing)

Proven ability to define requirements, manage backlogs, and execute in Agile environments

Excellent communication and stakeholder management; able to influence and align teams

Technical acumen to collaborate with engineering (coding experience a plus, not required)

Experience with product management tools like JIRA and Confluence

Passion for ecommerce and customer experience, with a user-first mindset

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at talent@indigo.ca.

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.