Seasonal Customer Experience Representative - Operations

WHAT YOU’LL DO

Support the daily operations of the store, before or after the store closes (5AM or 1AM start time)

Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise

Use merchandising standards to create a visually appealing, stimulating store

Create a warm and welcoming environment in our stores

Add joy to our customers' lives

Leverage our product to tell stories

Engage and connect with our customers on the floor

Curate specific product collections for each customer you meet

Role model Indigo’s High Performance Characteristics

Seek information regarding new products, promotions and programs

Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers

Take accountability to respond to customer feedback in a timely manner

Hold self and others accountable

Own self-development and provide continuous feedback to colleagues and Leadership Team

Share ideas with Leadership Team on how to improve the employee and customer experience

Experience in specialty retail or a retail environment preferred but not required

Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store

Demonstrated commitment to creating an exceptional employee and customer experience

Ability to be mobile on the sales floor for extended periods of time

Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques

Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)