Digital Marketing Coordinator
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Key skills for this role
About the Role
FIVE Hotels and Resorts seeks a Digital Marketing Coordinator to support the digital marketing team with website management, reporting, business listings, and project coordination.
Key Skills for This Role
Responsibilities
- Support the management of website requests by coordinating with internal teams and external development agencies
- Prepare weekly, monthly and ad hoc digital marketing reports, dashboards and presentations
- Conduct regular website audits and quality assurance checks to ensure accuracy and functionality across digital platforms
- Manage and maintain business listings across Google Business Profile, Apple Business Connect, Bandsintown, and other third party platforms
- Ensure business information, operating hours, event details and digital assets remain accurate and up to date across all platforms
- Track project progress, maintain Asana and follow up with stakeholders to ensure timely completion of tasks
- Monitor digital platforms, identify issues and coordinate with the relevant teams to ensure timely resolution
- Support the Digital Marketing team with day to day operational tasks and ad hoc projects
- Contribute to process improvements to enhance the efficiency of digital marketing operations
Requirements
- Previous internship or experience in digital marketing, marketing coordination, project coordination, or administrative support is an advantage
- Highly organised with excellent attention to detail and strong time management skills
- Proficiency in Microsoft Office (particularly Excel and PowerPoint) and Google Workspace
- Familiarity with digital marketing platforms such as Google Business Profile, Apple Business Connect, Meta Business Suite, Google Analytics or similar platforms is an advantage
- Experience using project management tools such as Asana or similar platforms is a plus
- Strong communication skills with ability to coordinate effectively across multiple teams and external partners
- Ability to manage multiple tasks and prioritise workload in a fast paced environment
- A proactive, organised and solution oriented mindset with strong follow up skills
- Willingness to learn and develop within a dynamic Digital Marketing team
- Experience in the hospitality, lifestyle or luxury industry is an advantage
Full Job Posting
The Candidate
- A Driven Self Starter, you have Excellent Communication, Teamwork, and Organisational Skills.
- As an Astute Creative and Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a Fast Paced Environment.
- Not even the Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and Finesse.
- A ‘Can Do!’ Attitude Coupled with An Inherent Flair for Taking Ownership Makes You a Highly Motivated Go Getter.
- Your Outgoing and Approachable Nature enables you to Seamlessly Connect with other ‘FIVERs’ and key Stakeholders.
What We’re Looking For
- Previous internship or experience in digital marketing, marketing coordination, project coordination, or administrative support is an advantage.
- Highly organised with excellent attention to detail and strong time management skills.
- Proficiency in Microsoft Office (particularly Excel and PowerPoint) and Google Workspace.
- Familiarity with digital marketing platforms such as Google Business Profile, Apple Business Connect, Meta Business Suite, Google Analytics or similar platforms is an advantage.
- Experience using project management tools such as Asana or similar platforms is a plus.
- Strong communication skills with the ability to coordinate effectively across multiple teams and external partners.
- Ability to manage multiple tasks and prioritise workload in a fast paced environment.
- A proactive, organised and solution oriented mindset with strong follow up skills.
- Willingness to learn and develop within a dynamic Digital Marketing team.
- Experience in the hospitality, lifestyle or luxury industry is an advantage.
Key Responsibilities
- Support the management of website requests by coordinating with internal teams and external development agencies.
- Prepare weekly, monthly and ad hoc digital marketing reports, dashboards and presentations.
- Conduct regular website audits and quality assurance checks to ensure accuracy and functionality across digital platforms.
- Manage and maintain business listings across Google Business Profile, Apple Business Connect, Bandsintown, and other third party platforms.
- Ensure business information, operating hours, event details and digital assets remain accurate and up to date across all platforms.
- Track project progress, maintain Asana and follow up with stakeholders to ensure timely completion of tasks.
- Monitor digital platforms, identify issues and coordinate with the relevant teams to ensure timely resolution.
- Support the Digital Marketing team with day to day operational tasks and ad hoc projects.
- Contribute to process improvements to enhance the efficiency of digital marketing operations.
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