Digital Channels Product Manager, Analyst
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Key skills for this role
About the Role
RBC is hiring a Digital Channels Product Manager within Capital Markets U.S. Cash Management to build and enhance client channel solutions including the RBC Clear Portal.
Key Skills for This Role
Responsibilities
- Articulate vision and operational delivery for Channel solutions as part of RBC Clear OKRs
- Build the strategy & execution plan for RBC Clear Channels, working with Technology and other cross functional partners
- Set up an overall ecosystem for technical integrations and co create a frictionless one click technical implementation UX
- Design seamless enterprise solutions for onboarding RBC Clear channels, RFP responses, client presentations/visits, client solution scoping, data formats/mapping testing, integration, documentation pre and post sales
- Establish processes and procedures to scope and solution, set up assurance / training / testing programs to ensure successful product implementations
- Execute on day to day product management tasks including requirement building, problem resolution, solution research, business analysis, and SDLC lifecycle for development
- Be the link between the client need and the technical build across Cash Management solutions
- Think differently by exploring and applying emerging technologies, including AI, to enhance product capabilities and improve client experiences
Requirements
- Comfort working with data, ambiguity, and shifting priorities
- Hands on experience with Excel and other data tools (SQL, Tableau, Power BI) to extract insights and inform product decisions
- Ability to dig deep into complex situations and distill them into simple, actionable requirements
- Curiosity about emerging technologies, particularly AI applications
- Experience as practitioner and managing digital, fintech and SaaS products
- Strong understanding of Cash Management / Treasury product implementations
- Strong understanding of Cash Management Products such as ACH, RTP, FX, Check
- Demonstrated client/product experience working at a financial institution and delivering seamless digital experiences
- Experience having worked in agile environments
- Strong stakeholder management and communication skills
- Strong understanding of Corporate Banking and/or Transaction Banking; digital banking products
- Ability to operate in a fluid, rapidly changing environment
Full Job Posting
Job Description
- Digital Channels Product Manager within RBC Capital Markets U.S. Cash Management team.
- Responsible for building out and enhancing client channel solutions including the RBC Clear Portal and backend components.
What will you do?
- Articulate vision and operational delivery for Channel solutions as part of RBC Clear OKRs.
- Build the strategy & execution plan for RBC Clear Channels, working with Technology and other cross functional partners.
- Set up an overall ecosystem for technical integrations and co create a frictionless one click technical implementation UX.
- Design seamless enterprise solutions for onboarding RBC Clear channels, RFP responses, client presentations/visits, client solution scoping, data formats/mapping testing, integration, documentation pre and post sales.
- Establish processes and procedures to scope and solution, set up assurance / training / testing programs to ensure successful product implementations.
- Execute on day to day product management tasks including requirement building, problem resolution, solution research, business analysis, and SDLC lifecycle for development.
- Be the link between the client need and the technical build across Cash Management solutions.
- Think differently by exploring and applying emerging technologies, including AI, to enhance product capabilities and improve client experiences.
What do you need to succeed?
- Comfort working with data, ambiguity, and shifting priorities.
- Hands on experience with Excel and other data tools (SQL, Tableau, Power BI).
- Ability to dig deep into complex situations and distill them into simple, actionable requirements.
- Curiosity about emerging technologies, particularly AI applications.
- Experience as practitioner and managing digital, fintech and SaaS products.
- Strong understanding of Cash Management / Treasury product implementations.
- Strong understanding of Cash Management Products such as ACH, RTP, FX, Check.
- Demonstrated client/product experience working at a financial institution and delivering seamless digital experiences.
- Experience having worked in agile environments.
- Strong stakeholder management and communication skills.
- Strong understanding of Corporate Banking and/or Transaction Banking; digital banking products.
- Ability to operate in a fluid, rapidly changing environment.
Salary Range
- The good faith expected salary range is CAD 65,000 CAD 75,000, depending on factors including experience, skills, registration status, market conditions, and business needs.
- This salary range does not include other elements of total compensation, including a discretionary bonus and benefits.
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