Digital Account Manager
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Role Overview
The Digital Account Manager supports the development and implementation of digital strategies across assigned client accounts.
The role manages day-to-day client relationships, coordinates integrated digital projects, supports strategic planning, and oversees the development of digital, social media, content, and creative deliverables.
The Account Manager works closely with internal specialists and client stakeholders to ensure high-quality execution, effective collaboration, and alignment with client objectives.
Primary Duties and Responsibilities 1.
Strategic Development & Planning
• Support the development of digital and social media strategies aligned with client objectives.
• Contribute to channel plans, content frameworks, campaign approaches, and activation plans.
• Translate client requirements and briefs into actionable digital recommendations and implementation plans.
• Monitor digital performance, audience behavior, and industry trends to identify optimization opportunities.
• Contribute to proposal development, strategic recommendations, and new business opportunities where required.
Full Job Posting
Position Summary
The Digital Account Manager supports the development and implementation of digital strategies across assigned client accounts.
The role manages day-to-day client relationships, coordinates integrated digital projects, supports strategic planning, and oversees the development of digital, social media, content, and creative deliverables.
The Account Manager works closely with internal specialists and client stakeholders to ensure high-quality execution, effective collaboration, and alignment with client objectives.
Primary Duties and Responsibilities 1.
Strategic Development & Planning
- Support the development of digital and social media strategies aligned with client objectives.
- Contribute to channel plans, content frameworks, campaign approaches, and activation plans.
- Translate client requirements and briefs into actionable digital recommendations and implementation plans.
- Monitor digital performance, audience behavior, and industry trends to identify optimization opportunities.
- Contribute to proposal development, strategic recommendations, and new business opportunities where required.
2. Client Relationship Management
- Serve as a primary day-to-day contact for assigned client accounts.
- Build strong working relationships with client stakeholders through responsive communication and reliable delivery.
- Support client meetings, status calls, presentations, planning discussions, and performance reviews.
- Manage project timelines, deliverables, approvals, and client expectations across ongoing workstreams.
- Identify opportun
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