DevOps Support Specialist

Ability to lawfully access information and technology that is subject to US export controls

2–5 years of experience in a DevOps, IT support, systems administration, or platform/infrastructure support role.

Bachelor’s degree in computer science, information technology, a related field, or equivalent practical experience.

Fundamental understanding of the DevOps lifecycle (plan, code, build, test, release, deploy, operate, monitor) and of the platforms and tools used to support each phase.

Working familiarity with source control and collaboration tools such as Git and GitHub, GitLab, or Bitbucket.

Working familiarity with CI/CD tooling such as Jenkins, GitHub Actions, GitLab CI, or Azure DevOps.

Exposure to containers and cloud platforms such as Docker, Kubernetes, AWS, Azure, or GCP.

Comfort with basic scripting (Bash, PowerShell, or Python) to investigate and resolve issues.

Experience working in a ticketing system such as Jira or ServiceNow, and with a documentation platform such as Confluence.

Strong troubleshooting skills and the ability to diagnose problems methodically and know when to escalate.

Excellent written and verbal communication skills, with the ability to explain technical concepts to non-technical audiences.

Strong documentation habits, attention to detail, and a customer-service mindset.

Ability to manage competing priorities and interruptions in a fast-paced environment.

Experience owning or substantially contributing to a technical knowledge base, ideally in Confluence.

Exposure to infrastructure as code and configuration management tools such as Terraform or Ansible.

Exposure to monitoring, logging, and observability tools such as Prometheus, Grafana, Zabbix, Kibana, or Splunk.

Familiarity with artifact and package management tools such as Artifactory, Nexus, or MinIO.

Familiarity with ITIL or another service-management framework.

Relevant certifications such as AWS Cloud Practitioner or Solutions Architect Associate, Azure Fundamentals, CompTIA, or Kubernetes CKA/CKAD.

Experience serving as an escalation point for internal developer or business teams.

Basic understanding of network and system administration, and of security and compliance best practices.

This is an on-site role located at our Torrance, CA headquarters.

Primary support coverage during standard business hours, with occasional participation in an escalation or on-call rotation for DevOps tooling incidents.

What We Offer:

Holistic Compensation Package: Enjoy a world-class compensation package that includes a competitive salary, equity plan, and discretionary results-based incentive bonus opportunities, ensuring you're truly valued for your contributions.

Wellness and Time Off: Embrace a healthy lifestyle with paid vacation, sick time, and company holidays, including a year-end shutdown to recharge. We support growing families with paid parental leave, recognizing the importance of bonding time.

Comprehensive Health and Wellness: Prioritize your well-being with our comprehensive health and wellness benefits, offering both HMO and Premium PPO options. Additionally, benefit from company-sponsored life insurance and short and long-term disability coverage for peace of mind.

Investment in Growth: We're committed to your professional development. Take advantage of reimbursement opportunities for learning and development initiatives, empowering you to continuously expand your skill set and reach peak performance.

Collaborative and High-Performing Environment: Join our collaborative, dynamic, and high-performing team within a fast-paced, mission-driven company. Together, we're disrupting the traditional manufacturing industry, fostering innovation, and integrating people and technology to reduce our footprint.

Equal Employment Opportunity Divergent is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected characteristic. Divergent provides affirmative action in employment for qualified Individuals with Disabilities and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act. EEO Poster

In order to adjust to changes in our business, it may become necessary to add, remove or modify certain duties and responsibilities, or to reassign you to another job position. From time to time you may be asked to work on special projects or to assist with other work. Your cooperation and assistance in performing such additional work is expected. E-Verify: Right to Work Our company participates in E-Verify. E-Verify is a program that electronically confirms a candidate’s eligibility to work in the United States after completing the Employment Eligibility Verification (Form I-9). The information provided on the Form I-9 is compared to the records contained in the Social Security Administration and Department of Homeland Security (DHS) databases. This helps employers verify the identity and employment eligibility of newly hired employees. Eligibility to Work Poster (English) | Eligibility to Work Poster (Spanish) Los Angeles Fair Chance Initiative for Hiring Ordinance (FCIHO) Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance (FCIHO), we will consider for employment qualified applicants with arrest and conviction records.

No agencies, no solicitations, and no calls please.