Despatch Coordinator

What you will do

• Coordinate daily dispatch schedules and customer deliveries.
• Process and verify orders to ensure accurate and timely dispatch.
• Prepare delivery paperwork, manifests and transport documentation.
• Liaise with warehouse teams to ensure orders are ready for dispatch.
• Communicate delivery updates with customers, drivers and internal stakeholders.
• Monitor delivery performance and proactively resolve issues or delays.
• Maintain accurate records within dispatch and ERP systems.
• Support a safe, compliant and customer-focused operation.
• What we require
• Experience in dispatch, logistics, warehousing, administration or customer service.
• Knowledge of transport compliance and workplace safety requirements.
• Strong organisational skills and the ability to manage competing priorities.
• High attention to detail and accuracy.
• Confident communication and customer service skills.
• Intermediate computer skills, including Microsoft Office.
• What we prefer
• Experience using ERP, transport management or dispatch systems.
• Experience within manufacturing, distribution or industrial environments.
• What we offer
• Access to discounted Health Insurance
• Peer to Peer Recognition via our ‘AAA’ Nominations and awards
• Wellbeing Committee focusing on Mental Health, Community Engagement, Diversity & Inclusion, Social & Amenities
• WhereFit membership offering discounts on gyms, apparel and more
• Who we are
• We are at the heart of every place that matters. From automatic doors to cloud-based access solutions, we enable seamless movement in secure, safe, and sustainable spaces.
• With over 16,000 employees worldwide, we are a global leader in access solutions across industries including healthcare, aviation, education, hospitality and more. We focus on innovation, collaboration, and creating real impact for our customers and communities.
• At dormakaba, you’re encouraged to take initiative, grow your skills, and build your career alongside a global team shaping the future of access.