Design Operations Manager, Systems and AI Enablement

You will own the operational strategy and rollout of AI tooling across Design:

Define and manage the AI tooling roadmap, including rollout planning, onboarding, adoption tracking, and ongoing optimization.

Translate AI experimentation, pilot programs, and emerging capabilities into scalable guidance, documentation, and best practices, leveraging enterprise-approved platforms (e.g.

Anthropic Claude) to accelerate work where it adds value.

Partner with Design leadership to operationalize AI-enabled workflows and drive adoption across teams.

Manage AI vendor onboarding and operations, including licensing, provisioning, renewals, and access management.

Coordinate closely with Privacy, Legal, Security, IT, and Procurement to ensure compliant, secure, and responsible implementation of AI tools.

Establish measurement frameworks to track adoption, effectiveness, and business impact of AI initiatives.

Serve as a strategic partner to Learning + Development programs, helping shape AI onboarding, enablement resources, and capability-building initiatives.

Own org-wide governance for shared design platforms (Asana, Monotype, Mobbin, and other future tools), including adoption standards, account administration, licensing, renewals, and compliance.

Track budgets, seat allocations, and utilization across the tooling ecosystem; identify opportunities to consolidate, optimize, or sunset tools.

Partner with Central Design leadership on tooling forecasts, budget planning, and investment decisions.

7+ years of experience in Design Operations, Program Management or Strategic Operations within a design-led organization.

Demonstrated experience leading complex cross-functional programs involving Design, Engineering, Product, and executive stakeholders.

Strong understanding of design systems, governance models, and adoption strategies within large-scale product organizations.

building operational frameworks for roadmap planning, prioritization, resource management, and organizational change.

Proven experience evaluating, implementing, and scaling tooling strategies, including AI-powered tools and AI-augmented workflows.

Strong vendor management and procurement experience, including licensing, budgeting, contract renewals, and platform administration.

partnering with Legal, Privacy, Security, Compliance, IT, Finance, and Procurement stakeholders on AI policy and software evaluations.

Excellent program management and communication skills, with the ability to independently drive initiatives from strategy through execution and produce clear, executive-ready updates.

Systems-oriented mindset with a track record of identifying operational gaps, creating scalable processes, and driving measurable organizational impact.

The material job duties and responsibilities of this role include those listed above as well as adhering to Yahoo policies; exercising sound judgment; working effectively, safely and inclusively with others; exhibiting trustworthiness and meeting expectations; and safeguarding business operations and brand integrity.

At Yahoo, we offer flexible hybrid work options that our employees love!

While most roles don’t require regular office attendance, you may occasionally be asked to attend in-person events or team sessions.

You’ll always get notice to make arrangements.

Your recruiter will let you know if a specific job requires regular attendance at a Yahoo office or facility.

If you have any questions about how this applies to the role, just ask the recruiter!

Yahoo is proud to be an equal opportunity workplace.

All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category.

Yahoo will consider for employment qualified applicants with criminal histories in a manner consistent with applicable law.

Yahoo is dedicated to providing an accessible environment for all candidates during the application process and for employees during their employment.

If you need accessibility assistance and/or a reasonable accommodation due to a disability, please submit a request via the Accommodation Request Form ( www.yahooinc.com/careers/contact-us.html ) or call +1.866.772.3182.

Requests and calls received for non-disability related issues, such as following up on an application, will not receive a response.

We believe that a diverse and inclusive workplace strengthens Yahoo and deepens our relationships.

When you support everyone to be their best selves, they spark discovery, innovation and creativity.

Among other efforts, our 11 employee resource groups (ERGs) enhance a culture of belonging with programs, events and fellowship that help educate, support and create a workplace where all feel welcome.

Currently work for Yahoo?

Please apply on our internal career site.