Deputy Operations Manager
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Key skills for this role
About the Role
A client of NADIA Global is hiring a Deputy Operations Manager in Saudi Arabia to support the Operations Director in managing railway operations. The role involves strategic planning, day-to-day management, incident response, and coordination with various departments.
Key Skills for This Role
Responsibilities
- Assist in leading the overall operational strategy defined by the Executive Director
- Support approval and oversight of transportation plan and operational schedules
- Ensure alignment between operational plans and corporate objectives
- Supervise execution of daily railway operations across all locations
- Optimize resource allocation plans for drivers, supervisors, and operational staff
- Ensure adequate staffing levels and full coverage of operation staff duties
- Ensure availability of resources for alternative and contingency transportation plans
- Monitor daily delays and operational incidents, ensure root cause analysis and corrective actions
- Act as Rail Incident Commander (RIC) as required, activating contingency and emergency response plans
- Monitor operational performance through defined KPIs and ensure accurate reporting
- Participate in and lead operational coordination meetings with the Client
- Coordinate closely with Rolling stock, Infrastructure, Safety, HR, Commercial, and other departments
Requirements
- 10 15 years of experience in railway operations or related field
- Strong leadership and management skills
- Knowledge of safety management systems and regulatory compliance
- Experience in incident command and emergency response
- Familiarity with operational KPIs and reporting
Full Job Posting
Job Overview
- Our client is hiring for a Deputy Operations Manager to assist and provide direct support to the Operations Director in the management of railway operations and the execution of the operational strategy defined by the Executive Director.
- Lead day to day management, ensure effective resource coordination, and act as the operational point of contact with the Client in support of, or in the absence of, the Director.
- Actively contribute to operational efficiency, service delivery results, and ensure continuity in line with contractual, safety, and corporate objectives.
Key Responsibilities
- Assist in leading the overall operational strategy defined by the Executive Director.
- Support the approval and oversight of the transportation plan and operational schedules, ensuring feasibility in terms of staff, trainsets, and infrastructure.
- Ensure alignment between operational plans and corporate objectives defined by Renfe.
- Closely supervise the execution of daily railway operations across all locations.
- Optimize resource allocation plans for drivers, supervisors, and operational staff.
- Ensure adequate staffing levels across all locations and full coverage of operation staff duties.
- Ensure the availability of resources for alternative and contingency transportation plans.
- Monitor daily delays and operational incidents, ensuring proper root cause analysis and the implementation of corrective actions.
- Act as Rail Incident Commander (RIC) as required, activating contingency and emergency response plans and assuming full authority to ensure continuity of service when the Operations Director is unavailable.
- Monitor operational performance through defined KPIs and ensure accurate and timely operational reporting to senior management and clients.
- Participate in, and lead (when delegated), regular operational coordination meetings with the Client.
- Coordinate closely with Rolling stock, Infrastructure, Safety, HR, Commercial, and any other departments.
Requirements
- Experience in railway operations management.
- Strong leadership and coordination skills.
- Knowledge of safety management systems and regulatory compliance.
- Ability to manage incidents and emergency response.
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