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Delivery Lead – AI-Native Platforms & Operations
Tangents
Dubai, UAE
Full Time
Lead
2 weeks ago
Delivery ManagementProgram ManagementProduct ManagementTechnology OperationsAI ToolsStakeholder Management
Free
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Delivery ManagementProgram ManagementProduct Management
About the Role
Tangents seeks a Delivery Lead to act as the CTO's second-in-command, driving execution across AI-native platforms, technology operations, and product delivery. The role requires a generalist who can coordinate multiple workstreams, use AI tools to accelerate delivery, and turn strategy into outcomes.
Key Skills for This Role
Delivery ManagementProgram ManagementProduct ManagementTechnology OperationsAI ToolsStakeholder Management
Responsibilities
- Act as the operational right hand person to the CTO across technology, product, and delivery activities.
- Coordinate initiatives across product, engineering, support, infrastructure, vendors, and business stakeholders.
- Translate strategic objectives into executable plans and own delivery governance across multiple concurrent projects.
- Track dependencies, risks, issues, decisions, and delivery milestones.
- Support product discovery, requirements gathering, and roadmap development.
- Use AI tools to automate delivery activities, documentation, reporting, testing, and operational processes.
- Assist in vendor management, procurement, and technology evaluations.
- Build reporting, dashboards, and management visibility across technology initiatives.
- Ensure products are operationally ready before launch.
Requirements
- Strong experience across delivery, programme management, product management, technology operations, cyber security infrastructure, and business systems leadership.
- Proven ability to coordinate multiple stakeholders and drive complex initiatives to completion.
- Comfortable operating across product, engineering, operations, and support functions.
- Strong organizational skills without becoming process heavy or bureaucratic.
- Commercially minded and focused on business outcomes.
- Hands on experience using AI tools to improve productivity and accelerate delivery.
- Strong problem solving ability with a bias toward action.
- Comfortable working in ambiguity and creating structure.
- Excellent written and verbal communication skills.
- Able to challenge constructively while maintaining strong stakeholder relationships.
Full Job Posting
About the role
- We are building a portfolio of AI native platforms, internal operational systems, enterprise technology services, and venture stage digital products.
- We are looking for a highly capable generalist who can operate as the CTO's second in command across multiple business units and technical teams.
- This role offers significant visibility, influence, and responsibility, with ownership over delivery outcomes.
What you’ll own
- Support the evolution of IT operations into an AI enabled support model.
- Improve service management, operational processes, and support capabilities.
- Coordinate infrastructure, security, access management, and operational readiness activities.
- Work alongside Product Owners and Platform Owners to convert ideas into deliverable outcomes.
- Coordinate platform launches, releases, testing, and go live activities.
- Support production readiness including authentication, app store publication, infrastructure readiness, monitoring, and documentation.
- Identify delivery risks, dependencies, bottlenecks, and mitigation plans.
- Support the creation and growth of new digital ventures and internal platforms.
- Take ownership of smaller products and initiatives where appropriate.
- Use AI tools to accelerate prototyping, delivery, testing, and operational improvements.
What you’ll do
- Act as the operational right hand person to the CTO across technology, product, and delivery activities.
- Coordinate initiatives across product, engineering, support, infrastructure, vendors, and business stakeholders.
- Translate strategic objectives into executable plans.
- Own delivery governance across multiple concurrent projects and workstreams.
- Track dependencies, risks, issues, decisions, and delivery milestones.
- Help define and improve delivery frameworks, standards, and ways of working.
- Facilitate workshops, planning sessions, reviews, and stakeholder updates.
- Support product discovery, requirements gathering, and roadmap development.
- Review user journeys and operational workflows to identify improvement opportunities.
- Use AI tools to automate delivery activities, documentation, reporting, testing, and operational processes.
- Assist in vendor management, procurement, and technology evaluations where required.
- Build reporting, dashboards, and management visibility across technology initiatives.
What we’re looking for
- Strong experience and exposure across delivery, programme management, product management, technology operations, cyber security infrastructure and business systems leadership.
- Proven ability to coordinate multiple stakeholders and drive complex initiatives to completion.
- Comfortable operating across product, engineering, operations, and support functions.
- Strong organisational skills without becoming process heavy or bureaucratic.
- Commercially minded and focused on business outcomes rather than activity metrics.
- Hands on experience using AI tools to improve productivity and accelerate delivery.
- Strong problem solving ability with a bias toward action.
- Comfortable working in ambiguity and helping create structure where it does not yet exist.
- Able to balance strategic thinking with practical execution.
- Excellent written and verbal communication skills.
- Able to challenge constructively while maintaining strong stakeholder relationships.
- Comfortable switching between executive conversations and detailed operational discussions.
Bonus experience
- Product Management experience.
- IT Service Management (ITIL or equivalent).
- AI coding tools such as Cursor, Claude, Codex, Replit, Copilot, or ChatGPT.
- Workflow automation platforms including n8n, Zapier, or Make.
- Azure, AWS, or cloud infrastructure platforms.
- Authentication platforms and identity management.
- SaaS platform implementation and administration.
- Vendor and third party supplier management.
- Agile delivery methodologies.
- SQL, APIs, integrations, and automation.
- SAP/Salesforce/ODOO experience.
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