Delivery Lead – Agentic AI
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Key skills for this role
About the Role
RBC's Agentic AI Enablement team seeks a Delivery Lead to run execution across concurrent delivery squads. You will lead Technical Program Managers, operationalize timelines, and ensure squads deliver against commitments.
Key Skills for This Role
Responsibilities
- Own delivery execution across all active Enablement squads, ensuring teams deliver against committed timelines and quality standards
- Establish and maintain delivery cadence, standards, templates, and tooling that scale with the team
- Drive continuous improvement of delivery practices through retrospectives, metrics analysis, and process iteration
- Ensure delivery traceability from intake through close for audit and reporting purposes
- Directly manage the TPM team; hire, coach, and develop delivery professionals
- Set expectations for JIRA hygiene, sprint analytics, dependency tracking, and delivery reporting standards
- Allocate TPM coverage across squads based on engagement intensity
- Serve as the escalation point for cross squad dependencies, conflicts, and resource contention
- Maintain portfolio level delivery dashboards that aggregate squad level metrics for leadership visibility
- Flag systemic delivery risks, capacity constraints, and process gaps before they impact commitments
Requirements
- 7+ years delivering technology solutions in software engineering, AI/ML, platform, or cloud native environments
- 3+ years leading delivery teams (TPMs, Scrum Masters, or delivery managers) in complex, multi squad environments
- Experience running delivery operations across multiple concurrent workstreams simultaneously
- Deep hands on proficiency with delivery tooling (JIRA, dashboards, sprint analytics, automation)
- Strong understanding of agile delivery (Scrum, Kanban, hybrid)
- Proven ability to operate in technically complex domains
- Experience in regulated industries (banking/financial services preferred)
- Strong instinct for risk identification and escalation management
Full Job Posting
What's the opportunity?
- RBC's Agentic AI Enablement team is a specialized engineering force that embeds into strategic use cases, delivers production grade agentic systems, and builds institutional muscle for agentic AI at scale.
- The Delivery Lead runs the execution engine across concurrent delivery squads, keeping engineers focused, unblocked, and shipping.
Your responsibilities include:
- Own delivery execution across all active Enablement squads, ensuring teams deliver against committed timelines and quality standards.
- Establish and maintain delivery cadence, standards, templates, and tooling that scale with the team.
- Drive continuous improvement of delivery practices through retrospectives, metrics analysis, and process iteration.
- Ensure delivery traceability from intake through close for audit and reporting purposes.
- Directly manage the TPM team; hire, coach, and develop delivery professionals.
- Set expectations for JIRA hygiene, sprint analytics, dependency tracking, and delivery reporting standards.
- Allocate TPM coverage across squads based on engagement intensity.
- Serve as the escalation point for cross squad dependencies, conflicts, and resource contention.
- Maintain portfolio level delivery dashboards that aggregate squad level metrics for leadership visibility.
- Flag systemic delivery risks, capacity constraints, and process gaps before they impact commitments.
You're our ideal candidate if you have:
- 7+ years delivering technology solutions in software engineering, AI/ML, platform, or cloud native environments.
- 3+ years leading delivery teams (TPMs, Scrum Masters, or delivery managers) in complex, multi squad environments.
- Experience running delivery operations across multiple concurrent workstreams simultaneously.
- Deep hands on proficiency with delivery tooling (JIRA, dashboards, sprint analytics, automation).
- Strong understanding of agile delivery (Scrum, Kanban, hybrid) with the judgment to adapt frameworks to context.
- Proven ability to operate in technically complex domains without needing to be the engineer in the room.
- Experience in regulated industries (banking/financial services preferred) with comfort navigating governance and compliance.
- Strong instinct for risk identification and escalation management.
Nice to Have
- Background in professional services, consulting delivery, or managed services models where squads form and dissolve per engagement.
- Experience with AI/ML or agentic AI solution delivery.
- PMP, SAFe, or Scrum Master certifications.
- Experience building delivery practices from scratch in a new or rapidly scaling team.
- Familiarity with pod based engineering organizations and variable squad sizing models.
What's in it for you?
- Lead delivery operations for one of RBC's most strategic AI investments.
- Build a delivery practice from the ground up inside a high visibility, high autonomy team.
- Work alongside Principal Engineers and Forward Deployed Engineers on cutting edge agentic AI.
- Direct impact on RBC's enterprise AI transformation and competitive positioning.
- Comprehensive Total Rewards Program including competitive compensation, bonuses, flexible benefits, and stock options where applicable.
About the AI Group
- RBC's AI Group is the AI accelerator for RBC, focusing on scaling AI projects to client outcomes and advancing research in generative and agentic AI.
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