DECORAH SALES ASSOCIATE

Greets donors pleasantly at their car and immediately unloads items. Ensures good customer service and a donating experience that meets agency expectations.

Donations are distributed to proper work or holding area and donation count is recorded accurately.

Offers tax receipt form to each donor.

Between donor engagements, sorts material so that 95% unsaleable items are redirected to garbage or salvage.

Theft is prevented by remaining alert at all times in all areas and immediately notifying management of any suspicious activities.

Assists and helps with shoveling snow, replacing light bulbs, washing windows, and any other upkeep.

Advises and demonstrates all job duties for new team members.

Maintains top-flight condition and appearance of store and donation area by focusing on housekeeping and safety at all times. Communicates needs for repair, fixtures, maintenance, etc.

Works collaboratively within department to maximize service opportunities and maintain a continuous improvement agenda.

Helps prepare outgoing truck loads including baling, sorting, operating forklift, organizing, etc.

Assists truck driver in loading/unloading.

Minimizes waste expense and maximize salvage revenue opportunity by recycling as many products as possible in most resourceful way.

Ensures that equipment is in safe operating condition and that all safeguards are in place.

Completes all duties of the job and all work requirements.

Models Goodwill’s core values, IMPACT. (Inspire Others, Mission First, People Matter, Align with Community, Create Opportunity, Tell our Stories)