Debt Collector
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Key skills for this role
About the Role
Experts Plus Recruitment Services is seeking a Debt Collector for a role in Dubai, focusing on pre-enforcement collection of debt, including overdue returns and penalties. The role requires a Bachelor's degree, 5+ years of collections experience, and fluency in English and Arabic.
Key Skills for This Role
Responsibilities
- Contact taxable persons or their tax agents to secure payment of delinquent taxes and the filing of delinquent returns
- Contact taxable persons or their tax agents to request supporting documentation
- Determine taxable persons' ability to pay
- Negotiate payment arrangements with taxable persons
- Notify non compliant taxable persons and charge penalties
- Ensure payments are received correctly and on time
- Resolve taxable person enquiries relating to collection and payment of outstanding accounts
- Analyze payment trends and raise risks and inconsistencies to the Head of Enforcement
- Apply enforcement measures as decided by Head of Enforcement or Enforcement Specialist
Requirements
- Bachelor's degree in Business, Accounting, Economics, or a related field
- Minimum of 5 years' experience in a collections function
- Fluent in English and Arabic
- Strong problem solving and analytical thinking skills
- Excellent negotiation and conflict resolution abilities
- Ability to communicate clearly and effectively with stakeholders
- Strong teamwork and collaboration skills
- High level of investigative and information gathering skills
- Professional certifications such as CFA, CPA, ACCA, CTA, ATT, and/or CTP are preferred
- Prior experience in collections within a government entity is preferred
Full Job Posting
Position Overview
- We are seeking a Debt Collector to support the pre enforcement collection of debt, including overdue returns, charges, and penalties.
- The role focuses on conducting initial outreach and issuing payment reminders to those who are not high risk while ensuring timely follow up and resolution of outstanding balances.
Duties And Responsibilities
- Contact taxable persons or their tax agents to secure payment of delinquent taxes and the filing of delinquent returns.
- Contact taxable persons or their tax agents to request supporting documentation.
- Determine taxable persons' ability to pay.
- Negotiate payment arrangements with taxable persons.
- Notify non compliant taxable person and charge penalties.
- Make sure payments are received correctly and on time.
- Resolve taxable person enquiries relating to the collection and payment of outstanding accounts, and non filing of returns.
- Analyze payment trends, and raise any risks and inconsistencies to the Head of Enforcement.
- Apply enforcement measures as decided by Head of Enforcement or Enforcement Specialist.
Qualifications & Experience
- Bachelor's degree in Business, Accounting, Economics, or a related field.
- Professional certifications such as CFA, CPA, ACCA, CTA, ATT, and/or CTP are preferred.
- Minimum of 5 years' experience in a collections function.
- Prior experience in collections within a government entity is preferred.
- Fluent in English and Arabic.
- Strong problem solving and analytical thinking skills.
- Excellent negotiation and conflict resolution abilities.
- Ability to communicate clearly and effectively with stakeholders.
- Strong teamwork and collaboration skills.
- High level of investigative and information gathering skills.
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