Debt Collection Officer
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Key skills for this role
About the Role
· Collect outstanding debts from clients and achieve collection target set · Keep track of assigned accounts to identify outstanding debts · Plan course of action to recover outstanding payments · Locate and contact debtors to inquire of their payment status · Negotiate payoff deadlines or payment plans · Handle questions or complaints · Investigate and resolve discrepancies · Create trust relationships with debtors when possible, to avoid future issues · Update accou
Key Skills for This Role
Full Job Posting
Overview
· Collect outstanding debts from clients and achieve collection target set
· Keep track of assigned accounts to identify outstanding debts
· Plan course of action to recover outstanding payments
· Locate and contact debtors to inquire of their payment status
· Negotiate payoff deadlines or payment plans
· Handle questions or complaints
· Investigate and resolve discrepancies
· Create trust relationships with debtors when possible, to avoid future issues
· Update account status and database regularly
· Alert superiors of debtors unwilling or unable to pay when necessary
Education
- Bachelor's (Preferred)
Language
- English (Preferred)
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