Data Reliability Engineer

• Design, build, and maintain automated frameworks for provisioning, scaling, upgrading, and managing database infrastructure across multiple database technologies.
• Develop infrastructure as code and automation that simplifies database lifecycle management, including backups, upgrades, cloud migrations, and disaster recovery.
• Contribute to the design and evolution of scalable, resilient data architectures that support IXOPAY's growing global platform.

• Define and maintain service level objectives (SLOs) and service level indicators (SLIs) for critical data platforms.
• Engineer automated recovery solutions that improve resilience against infrastructure failures, regional outages, and data integrity issues.
• Monitor database health, resource utilization, and application performance, proactively identifying opportunities to improve scalability and efficiency.
• Partner with Software Engineering teams to optimize queries, indexing strategies, and database performance across production workloads.

• Implement security best practices including role-based access control (RBAC), encryption, auditing, and data governance standards.
• Lead incident response efforts for database-related production issues, performing root cause analyses and implementing long-term improvements that reduce operational risk.
• Develop and maintain operational documentation, runbooks, and automated processes that improve team efficiency and platform reliability.

Automate and Collaborate

• Build software and automation that reduces operational overhead and improves the consistency of database operations.
• Partner with Platform Engineering, Infrastructure, and Security teams to improve observability, operational readiness, and platform resilience.
• Participate in Agile planning, share technical expertise across the organization, and continuously improve engineering practices through automation and innovation.

• Experience in Data Reliability Engineering, Database Engineering, Site Reliability Engineering, or a related infrastructure engineering role.
• Strong experience managing and optimizing enterprise-scale relational databases, including Microsoft SQL Server, PostgreSQL, and MySQL.
• Experience designing, operating, and scaling distributed NoSQL platforms, including Azure Cosmos DB.
• Proficiency with scripting and automation using Python, PowerShell, Bash, or similar languages.
• Experience implementing infrastructure as code using Terraform, OpenTofu, or comparable technologies.
• Strong understanding of observability practices, including monitoring, alerting, logging, and performance analysis using tools such as Prometheus, Grafana, or Azure Monitor.
• Experience supporting Linux and Windows Server environments, with a solid understanding of distributed systems, storage, and networking fundamentals.
• Strong analytical and troubleshooting skills, with experience resolving complex production issues in large-scale environments.

• Experience managing database workloads within Kubernetes environments.
• Experience working in highly regulated environments with compliance frameworks such as PCI DSS, SOC 2, or ISO 27001.
• Experience with analytical databases such as ClickHouse or other OLAP technologies.
• Experience contributing to open-source database or infrastructure projects.
• Cloud platform certifications or equivalent experience with Microsoft Azure and AWS.

IXOPAY?

At IXOPAY, you'll help build the data foundation behind one of the world's leading enterprise payments platforms.

You'll work with modern cloud technologies, automation, and distributed systems while solving complex challenges around scalability, resilience, and performance.

You'll collaborate with experienced engineers, contribute to platform innovation, and have a direct impact on the reliability of mission-critical payment infrastructure.

We offer:

• Competitive salary and benefits
• Professional growth and technical development opportunities
• A collaborative, international team environment
• Remote work within the United States

• Medical, Dental, and Vision Insurance
• Flexible Spending Account (FSA) and Health Savings Account (HSA)
• Employer-paid Life, AD&D, Short-Term Disability, and Long-Term Disability Insurance
• Unlimited Paid Time Off and Paid Holidays
• 401(k) Plan with Employer Match

We know great candidates don't always meet every qualification.

If you're excited about this opportunity, we encourage you to apply—we'd love to hear what you can bring to IXOPAY.

IXOPAY is proud to be an Equal Opportunity Employer.

We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, or gender expression), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable law.

IXOPAY participates in E-Verify.