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Key skills for this role
Role Overview
Provide administrative and secretarial support to the assigned healthcare department.
Support patient case follow-up, records management, correspondence, and departmental quality activities.
Key Skills for This Role
Full Job Posting
Role Overview
Provide administrative and secretarial support to the assigned healthcare department.
Support patient case follow-up, records management, correspondence, and departmental quality activities.
Responsibilities
- Follow up laboratory results, contact patients, and initiate isolation procedures according to Ministry of Health guidelines.
- Enter positive cases into HESN and follow status updates through recovery, death, transfer, or discharge.
- Screen telephone calls and handle inquiries appropriately.
- Prepare correspondence, organize committee meetings, and take minutes.
- Maintain electronic filing systems and update medical staff records.
- Coordinate quality improvement activities and participate in safety and risk management programs.
Requirements
- At least six months of experience as a medical secretary.
- High school diploma with computer knowledge.
- Good knowledge of medical terminology.
- Computer literacy in Word, Excel, PowerPoint, and Outlook.
- Professional working proficiency in English.
Hospital Standards
- Maintain a clean working environment and follow hospital policies, procedures, dress, appearance, safety, and risk management requirements.
- Report incidents and participate in incident reviews and root cause analysis when required.
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