Data Centre Shift Lead

COMPANY PROFILE

Role Summary & Responsibilities

• Management of holiday, sickness cover requirements and HR issues including completion of appraisals of shift staff
• Work with management to ensure training plans are in place and implemented
• Maintain the image, appearance and professional standing of CBRE GWS technical team at all times
• Supervision of technical M&E shift team and senior technical representative out of hours.
• Act as point of contact for technical service delivery
• Plan and manage workload on shift; scheduling works based on priorities to ensure completion of PPM’s / CM’s and reactive work orders within defined SLA's; highlight any concerns to TSM
• Ensure high degree of communication at shift handover via verbal handover period, shift log book, email and status board
• Liaison with other FM Workplace Solutions service providers to provide an integrated service. Provide timely customer feedback verbally face to face, email or calling card
• Act as Authorised Person for control of work - CBRE GWS and specialist contractors to agreed.
• Permit to Work System (all project work to be controlled via CBRE GWS)
• Carry out electrical switching operations on systems within Change Control Process and authorization limits to agreed switching programmes
• Lead in shift training by scenarios and lessons learnt; knowledge from O&M's I site drawings. Operate critical plant where authorised
• Ensure compliance to client and CBRE GWS health and safety processes and procedures at all times for all work carried out by CBRE GWS staff and sub-contractors