Data Analytics Manager

Data Analytics Manager (UAE National) – 39530

Key Responsibilities

• Deliver MI and performance reporting for UAE and MENAT leadership (regular packs, dashboards, and ad-hoc insights).
• Provide high-quality data submissions to Group for standardized reporting and country comparisons.
• Create Service Quality (SQ) and error-rate reporting to strengthen governance and continuous improvement.
• Build a Sales Activity Tracking / Management System to monitor productivity, targets, enablers, achievements, and rankings.
• Partner with Sales Managers and regional stakeholders to provide consistent insights that support customer engagement and business planning.
• Lead projects end-to-end—from idea to delivery—improving processes and ensuring changes stick.
• Write clear performance commentary for senior and Group reporting, aligning stakeholders to a single, consistent story (“one version of the truth”).
• Maintain strong controls and monitoring to meet regulatory and internal operating requirements.
• What you’ll bring
• A graduation degree is essential for obtaining a UAE visa and work permit. If your university certificate is from outside the UAE, up-to-date attestations and equivalency are also mandatory (Recognition of Higher Education Qualifications Issued Outside The UAE).”
• Strong skills in Excel and Power BI (or similar analytics tools).
• Understanding of sales structures and incentive frameworks.
• Experience supporting Sales Managers with queries on MI, incentives, and productivity.
• Strong analytical, presentation, and storytelling skills (turning numbers into actions).
• Excellent planning, organization, and problem-solving ability.
• Confident stakeholder management—able to influence and build trusted relationships.
• A graduation degree is essential for obtaining a UAE visa and work permit.
• If your university certificate is from outside the UAE, up-to-date attestations and equivalency are also mandatory (Recognition of Higher Education Qualifications Issued Outside The UAE).”
• HSBC is committed to building a culture where all employees are valued, respected and opinions count.
• We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment.
• Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
• Issued by The Hong Kong and Shanghai Banking Corporation Limited