CX/UX Technical Performance Analyst
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
DICETEK LLC is looking for a CX/UX Technical Performance Analyst with 3+ years of experience in Customer Experience, User Experience, or Digital Experience roles. You will apply user experience principles, conduct usability evaluations, and translate analytics into actionable recommendations.
Key Skills for This Role
Responsibilities
- Apply user experience principles and Human Centered Design methodologies to improve digital products
- Conduct user journey mapping, information architecture, and interaction flow analysis
- Perform usability evaluations and UX research
- Analyze user behavior, digital performance, and KPIs
- Design and analyze A/B tests and experiments
- Translate analytics findings into actionable recommendations
Requirements
- Bachelor's degree in Information Technology, user research and experience or a related field
- 3+ years of experience in Customer Experience (CX), User Experience (UX), or Digital Experience roles
- Strong understanding of user experience principles, Human Centered Design, and User Centered Design methodologies
- Experience in user journey mapping, information architecture, and interaction flow analysis
- Knowledge of usability evaluation techniques and UX research methodologies
- Understanding of user behavior analysis, digital performance measurement, and KPI reporting
- Experience with A/B testing and experiment analysis
- Knowledge of accessibility standards (WCAG) and digital service guidelines
- Ability to translate analytics and findings into actionable recommendations
- Strong analytical, problem solving, communication, and presentation skills
Full Job Posting
Qualifications
- Bachelor's degree in Information Technology, user research and experience or a related field.
- Experience in Customer Experience (CX), UX, Digital Analytics, or Digital Product Improvement.
- Strong understanding of user experience principles, Human Centered Design, and User Centered Design methodologies.
- Experience in user journey mapping, information architecture, and interaction flow analysis.
- Knowledge of usability evaluation techniques and UX research methodologies.
- Understanding of user behavior analysis, digital performance measurement, and KPI reporting.
- Experience with A/B testing and experiment analysis.
- Knowledge of accessibility standards (WCAG) and digital service guidelines.
- Ability to translate analytics and findings into actionable recommendations.
Minimum Experience
- 3+ years of experience in Customer Experience (CX), User Experience (UX), or Digital Experience roles.
- Hands on experience in UX research, usability evaluation, or digital service improvement.
- Strong analytical, problem solving, communication, and presentation skills.
- Familiarity with AI powered tools for user journey analysis, reporting, and productivity.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at DICETEK LLC
Senior PLSQL Developer
Abu Dhabi, UAE
DICETEK LLC seeks a Senior PLSQL Developer in Abu Dhabi for contract work. The role requires strong Oracle Database and PL/SQL expertise, advanced SQL optimization, ETL development, and experience in regulatory reporting
DMF Delivery Manager – Data Management
Abu Dhabi, UAE
DICETEK LLC seeks a DMF Delivery Manager for Data Management in Abu Dhabi. The role requires 8-12 years of experience in data project delivery, technology transformation, and data governance/platform implementation. Hand
NOC Officer
Dubai, UAE
DICETEK LLC seeks a proactive Monitoring & Support Engineer to manage alerts, incidents, and basic server/network checks. The role involves infrastructure monitoring, incident response, documentation, and basic Windows/L
Data Operations Consultant
Abu Dhabi, UAE
Dicetek LLC seeks a Data Operations Consultant for a contract role in Abu Dhabi. Requires 5-10 years experience in data governance, data management, or data quality within banking, financial services, or government. The
Data Governance-GDO Strategy
Abu Dhabi, UAE
DICETEK LLC seeks a Data Governance Specialist for GDO Strategy in Abu Dhabi. The role focuses on risk and financial reporting governance, data lineage, data quality management, and stakeholder engagement within banking.
Project Lead – Data Management Framework
Abu Dhabi, UAE
DICETEK LLC seeks a Project Lead for Data Management Framework in Abu Dhabi. The role requires 8-12 years of experience in data project delivery, technology transformation, and data governance/platform implementation. Ha
System Analyst
Abu Dhabi, UAE
DICETEK LLC is seeking a System Analyst with AML domain knowledge for a contract role in Abu Dhabi. The role involves requirements gathering, data analysis, SQL, testing (SIT, UAT), defect management, and data reconcilia
Data Governance Specialist
Abu Dhabi, UAE
DICETEK LLC seeks a Data Governance Specialist with 8-11 years of experience in data governance, data management, or data quality. The role requires expert-level hands-on experience with Axon, data lineage, and data qual
Senior PLSQL Developer
Abu Dhabi, UAE
DMF Delivery Manager – Data Management
Abu Dhabi, UAE
NOC Officer
Dubai, UAE
Data Operations Consultant
Abu Dhabi, UAE
Data Governance-GDO Strategy
Abu Dhabi, UAE
Project Lead – Data Management Framework
Abu Dhabi, UAE
System Analyst
Abu Dhabi, UAE
Data Governance Specialist
Abu Dhabi, UAE