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Customer Support Specialist (Remote)
PULSE
Jeddah, KSA
Part-time
Entry
Onsite
Discovered 5 days ago
Customer supportWritten and verbal communicationBasic computer proficiencyProblem solvingAttention to detailOrganization
Free
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Ready to ScanKey skills for this role
Customer supportWritten and verbal communicationBasic computer proficiency
Role Overview
The employer is seeking a dependable Customer Support Specialist to join a remote team.
The role supports customers with questions, account inquiries, service requests, basic troubleshooting, and general support.
Previous professional customer support experience is not required; training and guidance will be provided.
Key Skills for This Role
Customer supportWritten and verbal communicationBasic computer proficiencyProblem solvingAttention to detailOrganization
Full Job Posting
Position Overview
The employer is seeking a dependable Customer Support Specialist to join a remote team.
The role supports customers with questions, account inquiries, service requests, basic troubleshooting, and general support.
Previous professional customer support experience is not required; training and guidance will be provided.
Work Arrangement
- The position is remote.
- The role requires independent work in a remote environment, a reliable internet connection, and a suitable remote workspace.
Customer Support
- Respond to customer questions and service requests professionally and promptly.
- Assist with account, product, service, and order-related inquiries.
- Provide accurate information using approved company resources.
- Guide customers through basic troubleshooting and standard procedures.
- Resolve routine concerns, escalate complex issues, and follow up on open requests.
Communication and Issue Resolution
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