Customer Support Specialist

Motive is the fastest-growing website provider for dealerships. Shopping for a vehicle is a difficult process, and we believe that a better consumer experience online can make it great. Our all-in-one platform is serving an increasingly robust quantity of dealers through our direct partnerships with nearly every OEM brand.

We're looking for a technically skilled Customer Support Specialist with excellent communication and problem-solving skills to be a frontline point of contact for our dealers. This role is a great fit for someone who's technical, curious, and energized by solving a wide range of challenges to deliver a great customer experience.

The best candidates are just as comfortable talking to a dealer as they are digging into a technical issue. You'll need to understand what a dealer is experiencing, investigate the systems behind it, communicate what you find clearly, and turn dealer-reported issues into information our Product and Engineering teams can act on.

Be part of a small, focused team