customer support - Sales - Account Manager
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Key skills for this role
About the Role
Slider, a growing delivery and logistics company in Abu Dhabi, is hiring an Account Manager to handle client relationships, sales support, and account growth. The role requires experience in sales or account management, strong communication skills, and proficiency in Microsoft Office.
Key Skills for This Role
Responsibilities
- Serve as the primary point of contact for existing and new clients
- Handle client inquiries, resolve issues, and provide excellent after sales support
- Identify upselling and cross selling opportunities to grow existing accounts
- Build and maintain strong, long lasting customer relationships
- Process client orders, follow up on deliveries, and ensure service quality standards are met
- Maintain accurate records of customer interactions, transactions, and feedback
- Coordinate with internal departments (logistics, operations, finance) to ensure timely service delivery
- Prepare sales reports and client updates for management
Requirements
- Previous experience in sales, account management, or customer service (preferably in delivery/logistics or related industries)
- Strong verbal and written communication skills in English
- Proficiency in Microsoft Office (Excel, Word, Outlook)
- Ability to manage multiple accounts and work under pressure
- Positive attitude, problem solving skills, and customer oriented mindset
- Currently based in Abu Dhabi or willing to relocate
Full Job Posting
Company Overview
- We are a fast growing delivery and logistics company based in Abu Dhabi, committed to providing efficient and reliable services.
Job Responsibilities
- Serve as the primary point of contact for existing and new clients.
- Handle client inquiries, resolve issues, and provide excellent after sales support.
- Identify upselling and cross selling opportunities to grow existing accounts.
- Build and maintain strong, long lasting customer relationships.
- Process client orders, follow up on deliveries, and ensure service quality standards are met.
- Maintain accurate records of customer interactions, transactions, and feedback.
- Coordinate with internal departments (logistics, operations, finance) to ensure timely service delivery.
- Prepare sales reports and client updates for management.
Requirements
- Previous experience in sales, account management, or customer service (preferably in delivery/logistics or related industries).
- Strong verbal and written communication skills in English.
- Proficiency in Microsoft Office (Excel, Word, Outlook).
- Ability to manage multiple accounts and work under pressure.
- Positive attitude, problem solving skills, and customer oriented mindset.
- Currently based in Abu Dhabi or willing to relocate.
Benefits
- Fixed monthly salary of AED 4,000
- Opportunity to grow within a dynamic and expanding company
- Supportive and collaborative work environment
Work Location
- In person
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