Customer Service Representative
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Key skills for this role
About the Role
Baytonia is hiring a Customer Service Representative in Riyadh to respond to customer inquiries via calls, messages, and social media, handle complaints, and coordinate with internal teams.
Key Skills for This Role
Responsibilities
- Respond to customer inquiries via calls, messages, and social media
- Follow up with customers and ensure their satisfaction
- Handle complaints and provide proper solutions
- Coordinate with internal teams to resolve customer requests
- Maintain accurate records of customer interactions
Requirements
- Previous experience in Customer Service is preferred
- Excellent communication and problem solving skills
- Good English level
- Ability to work under pressure and within a team
- Proficiency in Microsoft Office is a plus
Full Job Posting
Job Overview
- Baytonia is Hiring – Customer Service Representative
- We are looking for a friendly and professional Customer Service Representative to join our team.
Responsibilities
- Respond to customer inquiries via calls, messages, and social media
- Follow up with customers and ensure their satisfaction
- Handle complaints and provide proper solutions
- Coordinate with internal teams to resolve customer requests
- Maintain accurate records of customer interactions
Requirements
- Previous experience in Customer Service is preferred
- Excellent communication and problem solving skills
- Good English level
- Ability to work under pressure and within a team
- Proficiency in Microsoft Office is a plus
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