Customer Service Representative - Commercial Vehicles | Al-Futtaim Aut
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About the Role
Provide customer service support, coordinate orders, maintain records, and ensure operational accuracy while possessing strong communication and problem-solving skills.
Key Skills for This Role
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Overview
- Act as the first point of contact for customer inquiries, complaints, and service requests.
- Support showroom operations and assist walk-in customers with their requirements.
- Coordinate with sales, aftersales, warehouse, and logistics teams to process orders and deliveries accurately and on time.
- Prepare delivery schedules and ensure all relevant documentation is complete.
- Maintain customer, vendor, stock, and transaction records with accuracy.
- Prepare invoices, support payment processing, and follow up on receivables.
- Help maintain service standards, safety compliance, and operational accuracy across all customer interactions.
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