dayforce
Customer Service & Logistics Representative - CHEM
Ravagoamericas
New Jersey, USA
Full-time
Mid · 5+ years experience
Onsite
USD 55000-70000 yearly / year
Discovered 1 weeks ago
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Objective / Purpose
In this position, you will be responsible for the entire customer service and logistics process. As soon as an order has been placed by one of our customers, you will enter it into the system, organize and execute all steps for on-time delivery, keep the customer informed along the way and invoice the customer according to the agreed terms.
Areas of Responsibility / Tasks
Performance must reflect appropriate level of expertise and achievement of the desired results for the items listed below .
You will be responsible for arranging every aspect of the transportation from A to Z.
We have no transportation of our own, so your tasks will also include negotiating with 3rd party suppliers.
You will be responsible for arranging and organizing all the necessary customs documentation required for import and export orders. These include, but are not limited to, AES, DEA filing, IMDG, etc.
In addition to other tasks, you will be responsible for communicating regularly with customers and suppliers about the deliveries, checking the quality parameters of the products, processing of invoices and handling of any complaints.
You will be responsible for monitoring the delivery times each morning to carrying out inventory/stock control at the end of each month.
This is a diverse, challenging, and multi-task position that involves both logistics and commercial aspects, which means you must be organized and have the ability to transition quickly from task to task with fine attention to details
Competencies; Knowledge, Skills, Abilities (KSA)
- To perform this role successfully, an individual must have experience achieving desired result(s) in their areas of responsibility. The requirements listed below are representative of observable behaviors and essential knowledge, skill, and abilities required of a successful incumbent within our culture.
- You are involved, driven and of course you like to work in a world that is continuously in motion through innovation and growth
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