Customer Service Executive - Hiring UAE National
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Key skills for this role
About the Role
Handle customer inquiries and complaints, ensure customer satisfaction, and maintain records while possessing good communication and problem-solving skills.
Key Skills for This Role
Full Job Posting
Key Responsibilities
- Handle customer inquiries via phone, email, or chat
- Resolve customer complaints in a timely and professional manner
- Provide accurate information about products and services
- Maintain records of customer interactions in the system
- Follow up with customers to ensure issue resolution
- Escalate complex issues to the relevant teams
- Ensure high levels of customer satisfaction
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