Customer Service Executive
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Key skills for this role
About the Role
CreditCare Credit Management is seeking a Personal Finance Advisor to manage customer accounts, negotiate with banks for settlements, and provide debt management solutions. The role requires 2+ years of experience in financial advisory or credit settlement.
Key Skills for This Role
Responsibilities
- Manage and handle customer accounts related to credit cards, loans, and other liabilities
- Communicate and negotiate directly with banks for settlement and restructuring
- Achieve favorable settlement terms for customers
- Provide professional financial advice and debt management solutions
- Prepare settlement proposals and follow up with banks until closure
- Maintain accurate records of client communications and agreements
- Build strong relationships with banking representatives
- Ensure compliance with company policies and UAE financial regulations
- Meet monthly performance and recovery targets
Requirements
- Minimum 2 years of experience in financial advisory, debt management, or credit settlement
- Proven experience in negotiating with banks in the UAE
- Strong knowledge of UAE banking and credit policies
- Excellent negotiation and communication skills
- Proficiency in MS Office and CRM systems
Full Job Posting
Company Overview
- CreditCare Credit Management is seeking a skilled and result driven Personal Finance Advisor to join our dynamic team.
- The ideal candidate will have strong experience in credit management and must be confident in handling bank negotiations and settlement processes on behalf of customers.
Job Responsibilities
- Manage and handle customer accounts related to credit cards, loans, and other liabilities
- Communicate and negotiate directly with banks and financial institutions for settlement and restructuring
- Achieve favorable settlement terms for customers
- Provide professional financial advice and debt management solutions
- Prepare settlement proposals and follow up with banks until closure
- Maintain accurate records of client communications and agreements
- Build strong relationships with banking representatives
- Ensure compliance with company policies and UAE financial regulations
- Meet monthly performance and recovery targets
Requirements
- Minimum 2 years of experience in financial advisory, debt management, or credit settlement
- Proven experience in negotiating with banks in the UAE
- Strong knowledge of UAE banking and credit policies
- Excellent negotiation and communication skills
- Ability to handle high pressure situations professionally
- Target oriented and self motivated
- Proficiency in MS Office and CRM systems
What We Offer
- Salary up to AED 3,500
- Attractive performance based incentives
- Professional work environment
- Career growth opportunities
- Training and development support
Compensation
- Pay: AED2,500.00 AED3,500.00 per month
Work Location
- Work Location: In person
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