Female Customer Support Representative
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Key skills for this role
About the Role
CreditCare Credit Management LLC is hiring a female Customer Care Executive in Dubai to act as a liaison between customers and banks, negotiate settlements, and offer debt management solutions.
Key Skills for This Role
Responsibilities
- Speak with customers to understand their financial situation
- Contact and negotiate with banks on behalf of customers for liability settlements or restructuring
- Prepare and submit financial documentation to banks
- Explain debt management services to potential clients
- Convert leads into sales and onboard clients
- Follow up regularly with clients and banks for status updates
- Maintain records and case status in CRM
Requirements
- Female candidate, currently based in UAE
- Strong communication skills (English required; Arabic is a plus)
- Basic understanding of banking products and liabilities (credit cards, loans, etc.)
- Previous experience in customer service, collections, sales, or debt management preferred
- Confident, responsible, and able to work independently
- Ability to handle difficult conversations with professionalism
Full Job Posting
Job Description
- We are looking for female candidates to join our team as Customer Care Executives.
- This role requires strong communication, negotiation, and sales skills.
- You will act as the liaison between customers and banks to help resolve their bank liabilities, negotiate settlements, and offer debt management solutions.
Responsibilities
- Speak with customers to understand their financial situation.
- Contact and negotiate with banks on behalf of customers for liability settlements or restructuring.
- Prepare and submit financial documentation to banks.
- Explain our debt management services to potential clients.
- Convert leads into sales and onboard clients.
- Follow up regularly with clients and banks for status updates.
- Maintain records and case status in CRM.
Requirements
- Female candidate, currently based in UAE.
- Strong communication skills (English required; Arabic is a plus).
- Basic understanding of banking products and liabilities (credit cards, loans, etc.).
- Previous experience in customer service, collections, sales, or debt management preferred.
- Confident, responsible, and able to work independently.
- Ability to handle difficult conversations with professionalism.
What We Offer
- Salary up to AED 3,000.
- Commission & incentives based on performance.
- Growth opportunities within the company.
- Supportive work environment.
- Training provided on negotiation and financial restructuring.
Job Types
- Full time, Permanent, Fresher
Work Location
- In person
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