Customer Service & Cashier
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Key skills for this role
About the Role
The employer is seeking a Customer Service & Cashier to handle warehouse operations, customer inquiries, and sales transactions at Grand Mills in Abu Dhabi. The role involves stock management, cash handling, and ensuring store cleanliness.
Key Skills for This Role
Responsibilities
- Receive, inspect, and store animal feed products under company standards.
- Maintain accurate stock records and perform regular inventory checks.
- Handle inquiries from customers and the sales team; provide product information and assist with order placement.
- Process sales transactions and maintain accurate cash register records.
- Coordinate with primary warehouses to ensure timely stock replenishment.
- Ensure the store is clean, organized, and adequately stocked.
- Assist with loading/unloading goods and arranging deliveries when needed.
- Address and resolve customer complaints professionally and efficiently.
- Follow Good Warehouse Practices (GWP) and adhere to HSE regulations.
- Prepare and submit daily sales and stock reports as required.
- Be flexible with working hours, including overtime, holidays, and shift work.
- Participate in stock count activities and maintain professional appearance.
Requirements
- Bachelor's degree/diploma in any field
- Minimum 3 4 years of experience in storekeeping, retail, or customer service
- Proficiency in MS Excel, MS Word, and basic accounting
Full Job Posting
Position Overview
- Customer Service & Cashier at Grand Mills – Abu Dhabi.
Responsibilities
- Receive, inspect, and store animal feed products under company standards.
- Maintain accurate stock records and perform regular inventory checks.
- Handle inquiries from customers and the sales team; provide product information and assist with order placement.
- Process sales transactions and maintain accurate cash register records.
- Coordinate with primary warehouses to ensure timely stock replenishment.
- Ensure the store is clean, organized, and adequately stocked.
- Assist with loading/unloading goods and arranging deliveries when needed.
- Address and resolve customer complaints professionally and efficiently.
- Follow Good Warehouse Practices (GWP) to ensure proper handling and storage of products.
- Adhere to Health, Safety, and Environment (HSE) regulations to maintain a safe and compliant workplace.
- Prepare and submit daily sales and stock reports as required.
- Be flexible with working hours beyond the standard 10 hour shift; overtime will be compensated as applicable.
Qualifications
- Bachelor's degree/diploma in any.
- A minimum of 3–4 years of experience in storekeeping, retail, or customer service is required.
- Functional Knowledge: Excel, MS Word, MS Access, Basic Accounting, ERP.
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