Customer Service Call Centre Advisor
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Key skills for this role
About the Role
DHL is seeking a Customer Service Call Centre Advisor to handle inquiries in a fast-paced environment. The ideal candidate has strong communication skills in English and Arabic, works well under pressure, and thrives in a team-oriented setting.
Key Skills for This Role
Responsibilities
- Handle customer inquiries and provide service in a call centre environment
Requirements
- Proven ability to work under pressure in a fast paced, time sensitive environment
- Sound educational background with knowledge of the Service Industry
- Good oral and written communication skills – English & Arabic preferable
- Possesses good relationship building and interpersonal skills
- Ability to effectively contribute as a team member
Full Job Posting
Your Profile
- Proven ability to work under pressure in a fast paced, time sensitive environment
- Sound educational background with knowledge of the Service Industry, an added advantage
- Good oral and written communication skills – English & Arabic preferable
- Tolerance for stress in a fast paced working environment
- Adheres to policies and procedures
- Possesses good relationship building and interpersonal skills
- Ability to effectively contribute as a team member as part of a busy team
Our Offer
- Strong career support in an international environment
- Great culture and colleagues
- Multifarious benefit program
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